I will never wish to do business with you again. Your representatives were very rude and hostile and very racist as well. He dashed my receipt into my face when I asked why I was being charged for being short on fuel. I have a photo proof that I returned the vehicle a little over half just like I picked it up. I am not authorizing the needless and fraudulent extra charges I was charged and will do the needful to ensure this. You will want to confident auditing this location because they are bad representatives for your brand. In line vicarious liability you will want to take all the necessary steps to ensure that you're not culpable for an liebel suits. I would have definitely taking it up if I could get video footage to assert my complaints. I was with a friend of mine, he will beat me witness to my abuseAnthony A.
Trailer Rental & Towing in Concord, ON at Stereo 1
(U-Haul Neighborhood Dealer)
Concord, ON L4K2S9
(Keele St @ Hwy 7 Inside the Harvey’s Plaza)
Services at this Location:
- Mon-Fri: 9:30 am - 5:30 pm
- Sat: 10 am - 4 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Concord, ON L4K2S9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Uhaul is a scam, but this location was great!Boriss D.
We waited 30 minutes in the morning for them to clean the vehicle and we ended up being late. We did not complain. However we parked the car at end of reservation in their respective parking spot and they refused to inspect it there because their parking spots are too "far". We had to bring the truck back to their front and then go back and park it in their "far" parking spots. They said they had a "business to run" and could not go inspect it unless we brought it to the front which is a public parking lot.Shahbaz Singh S.
I arrived early, before the location actually opened, but the lady in charge accommodated me anyway. I was very appreciative.DOUGLAS P.
The lady was very nice and cordial over the phone. However was not wearing a mask when I got there in person. The key was not in the lock box (she had taken it out because we arrived later than the check in time but didn't tell me until she saw me struggling at the lockbox for 10 min). Vehicle photos from check in were not reflective of the actual vehicle exterior.Betty C.
This was the first time I used the online truck share 24/7 and the experience was extremely poor. UHaul has not been able to integrate the online platform with the service provided in the location, and the result is a confused process with no clarity on what should be done in the location vs online. The staff in the location were not helpful at all, which required too much time going back to the location to figure out how to return the truck. do not recommend the location and new UHaul platform at all.babak A.
Friendly professional serviceVladislav L.
Staff member did not wear a mask and gave us unclear/false information that ended up costing us more moneyJessica B.
Unwanted collision damage waiver added to fee. Left 2 messages to follow-up. Never heard back.Stephen W.
Store opened almost 45 minutes late. Disrupted my moveCHRISTOPHER E.
This is the best place from whom I rented, amazing service, thank youRONEN NISSIM B.
Employees at the location were not wearing a mask and not particularly knowledgable about the rental itemAgostino P.
Very kind and helpful store. Highly recommendedNick M.
I was double charged. UnhappyRon Y.
Excellent serviceAndriy S.
I had a great experience at this location. The staff are extremely helpful and friendly. I would recommend anyone to rent from this place.jason C.
Offer the use of a padlock to lock back of truck since we were moving long distance and overnight.Ketsia E.
Very professional and friendly staff.Ramin K.
Only thing was picking up truck with less than 1/4 tank of fuel. We had to fill it before we could use the truck.DON S.
Nothing. A very polite and nice woman. Amazing serviceAlex V.
First time renting from this location, rented a 26 ft truck. Truck was clean and almost new.Customer service was great from Vidia. Would rent here again.... THXBlair S.
Second time renting a truck from this location , everything was great, Customer service from Vidia was awesome! ThxBlair S.
Clean newer vehicles, rented 2 trucks and a car hauler in one week to help my family move. Everything went smooth and customer service from Vidia was excellent. Thank you. Caledon OntarioBlair S.
Friendly, helpful people. All good.Brian F.
Uhaul android app has issues with photos. It's unusableGeorge B.