Employees and owner there are rude and it's a mechanic shop they don't care about their U-Haul side of thingsKenton T.
Trailer Rental & Towing in Concordia, KS at Millers Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Concordia, KS 66901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No improvements needed.RALPH G.
I was charged $50 for leaving my rental paperwork in the cab-hunter F.
Tony was great to work with and a pleasant guy. Explained step by step how this works. Loved his sense of humor.Denise S.
Guy was very diffrent, I called in advance to insure my rental was going to be in Belleville KS. It was not, customer service wanted me to drive a 1 and half hours to pick the rental up, had to fight with the customer service person to find a closer location, still had to drive 40 mins. to get it that is wrong, when you reserve in a town it should be there.Thomas H.
This is a very rude place. Upon arrival a mechanic came to the front counter after I had waited five minutes and asked what I needed. When I told him, he grunted something and walked away. After waiting for 20 minutes this same mechanic came to the front again but ignored me until I asked when someone would be able to help me with my rental. His response was, "well we are all very busy here" and turned an walked away. After another ten minutes someone finally came to the front counter to commence my rental. This person was very short, abrupt and basically rude. I was glad to get the trailer hooked up and out of there. This person made me feel like I was a great inconvenience to them.Sherry W.
Cant think of anything it was a nice trailer and pulled great!! Thankssteve S.
Tony was attentive and fair -- and great to work with. I was disappointed the utility dolly was not available -- created more effort to find one at another location.Robert D.
Fix or remove trailer from service when damaged, Location was great in resolving the situation. Field rep found another trailer at another location. Emergency location was also great and accommodating. Overall experience was good even with hiccup.Leon H.
I had just graduated and used the trailer to tow my truck, rep was helpful and courteous no complaintshoseen S.
Very friendly and courteous. No problems with equipment. Very helpful and accommodating.Rusty S.
Miller Automotive and the home office personnel were great to work with and saw to it that I got what I needed.roger B.
I picked up my trailer in Scottsdale and paid for it and shipping blankets Which were supposed to be in the trailer. They were forgot no I called and they said they would reimburse me and that didn't happen. I have used U-Haul 15 to 20 times in the last 15 years, this is the second time they have screwed me over in the last yearRonald R M.
The only problem we had came when we tied to unhook the tongue from the ball when we returned the empty trailer. We had a rough time getting it off because the underside of the tongue part was bent in slightly and we had to remove the ball and tongue together and let them hit the ground in order to release them from each other.We are still happy overall with the trailer we rented and from who we rented it from,noone could have foreseen the trouble we had unhooking it.jacklyn H.
It is a great place jsut the way it is.Fred N.
He never went out to the trailer with me. Right lights don't work and the left one flashes. When latching and chaining up it had dark oil that wouldn't come off hads.David W.
drop off after hours. did not see any peronnel marked average overall since onlu seen parking lot and key drop boxLoren P.
Both U Haul trucks I've rented in the last two weeks smell like cigarettes smoke. There should be some check and balances system for this type of issue. I got a headache from driving in these trucks for 14hrs twice. Not happy! We were also suppose to get an extra day to return for to the distance we had to drive to intercept our vehicles. That DIDN'T happen.Christopher G.
All was explained very welllois A.
Was charged insurance when it was not wanted, nor was ordered when scheduling truck.Allen G.
Waited for approximate 30 minutes for someone to show up at location to help us. Trailer was covered in sand. Upon arrival, employee was very friendly and helpful, assisted in putting trailer on hitch.Brian M.
Same as above.Shawn C.
Mr. Miller is awesomeJerrett R.
Dropped at night so no opinion.Bill C.