The truck did not have any of the items we ordered in the vehicle plus it had additional charges we didnt ask for.
Terry J
Storesmart West Conway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, AR 72034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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easy drop off, plenty of parking space. The online help was great.
Dylan RThe U haul representatives were helpful when I called. The process of using the app to rent the u haul was overwhelming and a disaster to say the least. I would never recommend anyone to rent from a U haul place unless there was someone there, on sight (in person) , to assist. The app process of checking in is a nightmare. When I returned the truck, there was someone there to assist so it was really helpful.
Shannon MThe only thing I found wrong on the truck was the drivers side window kept coming down. I would have to pull over and roll it back up because the road noise was terrible.
Marchelle FWhen I checked in, I had to wait quite a while for someone to help me then he wasn't very helpful or friendly! Kinda rude actually. Also, on my final bill I was charged for a dolly and pads that I didn't request and the truck didn't even have them in it anyways. I called the location I rented from and they gave me a different number to call then they told me they would have the manager call me and I have not received a call as of yet. It was not a very good experience! I would not recommend this location!
Pamela G