Trailer Rental & Towing in Conway, AR at Storesmart West Conway
(U-Haul Neighborhood Dealer)

919 reviews

3715 Prince St   Conway, AR 72034

(501) 328-5648

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm

Services at this Location:

Contact Us

(501) 328-5648

3715 Prince St
Conway, AR 72034

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: 12 pm - 4 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Conway, AR 72034

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

919 reviews

Let us know what you think.
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Write a review
Rating:
2.0

Improve customer service

STEVEN E. 
Rating:
4.0

Drop off location only open 12 pm to 4 pm, I arrived at 415 pm everyone was gone.

John H. 
Rating:
5.0

First class experience start to finish. Attendant was very friendly and super helpful.

Jeffrey S. 
Rating:
4.0

If you use prepaid cards they hold 100 fee for 24-48hrs :( so dumb they don't tell you this they always say it'll be released right away and it never is

Kelly O. 
Rating:
5.0

Great customer service will be using them again.

AARON H. 
Rating:
5.0

Everything was great

RHONDA C. 
Rating:
5.0

Brian excellent customer service person

Robert G. 
Rating:
1.0

Terrible customer service the assistant manager there is so rude needs to be fired never will return to this store

EZEKIEL R. 
Rating:
5.0

They guys there went above and beyond. I would highly recommend this location.

Meredith M. 
Rating:
3.0

See above comment

Diane B. 
Rating:
5.0

Adam n Bryan r js awesome!! Very friendly. Kind n professional. Very knowledgeable of their job!!!

Ammie Y. 
Rating:
1.0

The cab was clean but the load compartment was not...spider webs on the side and dirt on the floor. This is not why I had a terrible experience. I was over-charged by $100+, which the manager refunded after talking on the phone. I reviewed the new emailed receipt, was still overcharged. I immediately called the manager back, he said the mileage on the new receipt was correct even though I knew it was not. I had to drive to the place that it was rented from and see the trucks mileage in person. The manager gave me the keys and said I could go see for myself.....Turns out I was right. The manager did not double check, so after two refunds and a trip back to the rental place they finally got it right. Plenty of other places to rent from, would definitely not recommend this place to anyone. If you use them, better make sure you take pictures of the vehicle's odometer when you pick it up and bring it back. I will say that U-Haul's website was easy to use for setting up a reservation.

Hunter H. 
Rating:
3.0

I had an appointment, but the store closed before posted hours. This will mpacted our move and we did not finish.

Andy D. 
Rating:
4.0

The only thing is when you ask for dolly's on the site it should say if they are available or not and not wait til you get to the location for them to tell you that they don't have any available that was very frustrating especially when they were needed

Dacus B. 
Rating:
5.0

I had a awesome experience. Great rental location...

Kent B. 
Rating:
5.0

Excellent customer service

Robert G. 
Rating:
5.0

It was great service in all ways

ROBERT F. 
Rating:
5.0

Have some movers that can help people move for $20 a hour

Sharon W. 
Rating:
5.0

Best experience ever

Lisa T. 
Rating:
5.0

Such a great experience! I rented the U-Haul van for 24hrs, and later I realized I would need it longer than I estimated. I called and asked if it would be ok to keep it another day and the staff was gracious enough to let me keep it another 24 hrs free of charge. Thanks guys! A+++++

Stephen B. 
Rating:
5.0

Although the equipment was clean, including the inside of the box, the windshield inside and outside was a safety hazard for me when I drove into the sun. I was so blinded I couldn't see where I was driving. Otherwise, this has been a five star deal.

Verlyn S. 
Rating:
1.0

Turned in aug 17 in the early afternoon. Charged us through aug 18th almost around lunch time. We used 14 miles and paid $105. Very unhappy with this and will be seeking payback.

Karen S. 
Rating:
5.0

Awesome customer service.

JAMES D. 
Rating:
4.0

Accurately report available equipment.

Lauren S. 
Rating:
5.0

The truck had a bad engine miss that caused it to be nearly undriveable between 60 and 65 mph.

Peter G. 
No reviews have been submitted for this location.

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