Everything is good so far. Need to get more 10ft truck at this location. It's a busy location for small truck.
Muhammad s
Neighborhood Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coppell, TX 75019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very easy and quick drop off process. Would recommend to all!
Manish SInside the truck was absolutely filthy and smelled disgusting. The change oil light was on when I turned on the vehicle at the uhaul pickup. The steering was loose. The break pads were so worn the truck could barely stop and sounded like metal on metal. Overall had a very unpleasant experience with the vehicle and felt unsafe. Unfortunately I didn’t have time to choose but next time I will make sure not use a an unmaintained truck and request another vehicle.
Matthew KGreat people.
NOAH PMy reservation was changed twice and I requested dollies with my reservation. However when my reservation was changed they didn’t include a location that has dollies at their site. Secondly they did not inform me of that at the time of my reservation that dollies are on a first come basis. That’s a horrible policy that is not disclosed when you make a reservation. As a customer if I am reserving additional items I expect them to be ready with my truck rental. More important than that is the unprofessional and lack of empathy by Karen when I had to contact corporate customer service. She was not willing to assist until I mentioned that I will be filing a complaint with the BBB. As a customer that’s in distress it’s important that the customer service agent be at least kind and understanding. She made a difficult situation worse for me because she had an ugly attitude. It’s not her fault that your company doesn’t properly disclose the policies regarding reservations for dollies. However Karen can still be kind and try to help. I have used U-Haul for all of my moves but after this experience I will certainly take my business elsewhere.
TIFFANY M