When I picked up the truck, it was on empty, when I dropped it off, the app was telling me I was going to be charged to fill it. That was unacceptable and a poor experience. It was also unclear where to drop off the truck. Better directions would've been appreciated since I was dropping it off after hours.
Alvin W
Larsens Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cotati, CA 94931
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Customer Reviews
- 4.0 Average Customer Rating
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Frankly, using the app took longer than my entire trip. I won't want to use u-Haul again unless the need is dire
John BGreat people very friendly & detail
Yvonne MI would not recommend as I thought my I was paying 50 and spent 249 . Not worth it never rent again
Elle LMade to wait and ignore for to long and tried to charge me extra day. More happened
Jeremy A