Wonderful customer service! Couldn't be happier with my experience.Jason D.
Trailer Rental & Towing in Council Grove, KS at Bolen Rentals LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Council Grove, KS 66846
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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If you have a Reservation for Truck have the Truck if not call and let the Customer know and dont try to charge more than what was quoted on LineRoy W.
got first rate treatment - could not have been nicer or more helpfulROBERT F.
This was the best experience, ever! The truck was clean and easy to load. Everyone was very helpful! The truck got surprisingly good gas mileage and was easy to drive! I will definitely rent again!toni S.
Always fantastic. They work with times and schedules and help out as they can.GINI M.
It was a fine pick up, the truck was just dirty. The cab had ashes in it, the floors were muddy, and the back of the truck had dirt and things left over from the previous user.Jarrod L.
As we were in a pinch, Bolen was SUPER helpful to us while we waited on repairs on our own truck. THANK YOU!lexinet I.
The local office was great help however they would not buy back my extra boxes as I was lead to believe. That is a promotion issue of U-Haul. I'm just glad I had just a few unused ones. The locations were not an issue it is the on-line aspect and promotion that is an issue.Carl J.
great servicePreston F.
Great guy verry helpfulpat S.
Everything was very good!Doug B.
Great service and very helpful.dan C.
Always clean orderly and friendlyKristi S.
Knew the owner, and he's a very nice guy and professionalDoug H.
Great customer service!matt N.
Awesome job well done and customer service was top notchMICHAEL E.
Great experience, easy and friendly service from Bolen AutoMARK S.
The agents that represent U-Haul were excellent. Dealing with the corporate side was a nightmare. I received an email stating that I needed to contact U-Haul regrading a change to my reservation. I called the 1-877 number 3 times and no one ever answered before I was disconnected. I tried the numBer on the "We Care' web page 1-800 go-uhaul and still no one answered. I finally reached out on the chat feature only to sit there for 5 minutes without getting any response to my question I finally reached out to Bolen Auto where I finally received a thing they used to call customer service.Even though I reserved well in advance, I had to drive an extra 70 miles to get my truck. Because of this experience I will never recommend or use U-Haul ever again. Customer service says everything about a company and it was non-existent with U-Haul.Joe G.
Everything was great!TRAVIS L.
They had my truck started & warm for me when I pulled in to the lot in the cold snowy weather.joshua G.
It was greatshirley F.
very helpful staffthomas S.
ordered online and ordered truck,appliance dolly,utility dolly and 2 doz mover blankets.went to pickup items and only had truck and utility dolly.thomas S.
I received instructions to pick up the truck in Newton KS. It was not there so I had to drive back in the opposite direction to a total of 80 miles. Both locations helped me get the situation straightened out and compensated for it. You need to add several lines of code to your software to give a heads up when trucks are not located at the correct location.DON M.
Nothing at all, the owner of this location was very helpful and helped us through the process quickly! Excellent Job!sue H.