The McPhee location tried but didn't know what to do . The head office was the problem. My deposit was kept from me on two separate rental returns.
RANDALL E
Rent All Equipment Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Courtenay, BC V9N3A1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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It's just a bad part of town but it's not uhauls fault. I had to call an ambulance for someone overdosing within 2 mins of arriving. This location is closing down anyways
Desiree FConfirm there is an actual key drop box at pick up and drop off locations. Went to drop our truck off and the location had no key box
QUINN WThe person that runs this office has no idea how to process a uhaul rental agreement. I ended up calling head office and having them help me process it myself. It was a terrible experience. Took me 90 min to process a simple trailer rental. This location should not be a uhaul office. I will never rent from there again.
Jacqueline KAs the customer, I had to complete the check out and check in as person working was unable. I can send an invoice for my time worked. I am going to contact but I think this rental should be free considering I spent and hour of my time figuring out how to check out the trailer and then time returning the equipment. Brutal
Travis H