The trailer size I wanted was not available, there was one there but broken needing repair, in the end we made the smaller trailer work but not happy with the work around
Alex W
Shields Industrial Services 2004 Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Courtenay, BC V9N9N1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer that was available had lights that did not work. I was given a slightly smaller trailer with working lights and the staff there were most helpful in getting me on my way. Awesome service!
PETER JRequested a 10ft truck was given a 20ft truck instead day before move. Costed an additional $50 ferry fee + gas for a larger truck that wasnt needed.
IAN SI was not very happy about having to pay extra ferry fees to drop the unit off on Vancouver Island and take a day out of my time to do so and then pay a fee for fuel way above the price at the pumps I put enough fuel in to bring it back to where I received the unit and then had to find the out of the way location thank goodness my daughter knows how to use the gps on her phone the last two times I used u haul I had to drive 1 to 2 hours each way to get the unit I ordered since when does a customer have to shuttle your units at their cost and time to be convenient for you
Stephen FEmployee called the day before and told me the truck was needed first thing the next day. I said I could get it back after hours. She told me they had poor cell coverage so just drop off the keys and they would check me in manually the next morning. This is exactly what happened....well done!!!
Robert E