Your App was forcing me to change my settings on my phone without any directions on how to do so. We couldn't figure it out even after Googling it and checking with Apple to complete the process on the app. If the attendant wasn't there by chance, they were closed, we would not have been able to rent our van and would have wasted half a day of time. Someone needs to look at this issue as the attendant says this happens often. I won't use the app again as I can't trust it will work for me. With a little extra coding your developers could solve this problem by simply looking at it from the customers perspective and providing better direction on how to solve it. This is a corporate issue not the rental company.
Jeffrey B
General Rental Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cranberry Township, PA 16066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service and great equipment, thank you!
Michael FThis was one of the nicer U-Haul locations. Check in was efficient. Truck drove well and 24 hour drop off option fit our needs.
David AFast easy and stress free
David LDon't change a thing !
Timothy M