did an after hours drop off so could not rate personnel
PAUL B
General Rental Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cranberry Township, PA 16066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Only issue was that when I filled the tank at the conclusion of my move, the van took +5 gallons of gas...I only drove 12 miles in total. Clearly the gas tank was not full when the van was given to me.
GERARD JMy pickup experience was horrible. Uhual assigned me a truck and location, then called me the day before the rental to say my truck wouldn’t be available at that location so I needed to change pickup locations. I arrived at the new pickup location and got an error using the mobile pickup. I called support, waited for 9 minutes then got disconnected. Called back again, and 10 minutes later was told the 10 ft truck I wanted wasn’t available and I was told I needed to change locations again, and all I could have was a 26ft truck which was much too large for my needs. The pickup process is overly complex difficult with all the photos and takes a long time.
CHRISTOPHER DThe app experience was horrible. Took 25 minutes and a phone call to check out putting us behind schedule
Timothy HThe only one thing I would like to add is that your 26" truck does not clearly mark the location to refill fuel. It should clearly mark this is the gas cap and the type of fuel it takes. Granted I only saw one place with a cap on it all around the truck, but it wasn't obvious. In trucks there can be many caps, places to fill oil, etc. After a long hard day of moving, this is the last thing one needs to worry about.
Salman M