This was my first time using a mobile pickup and drop off situation. It was a little nerve-racking as a result, especially finding out the day before that my truck was no longer available. Luckily, the Franklin store on Peavine in Crossville was great at finding me another truck. It was larger than I had requested, but I did not pay extra for it. Driving it was slightly more challenging, but I did just fine. It was very clean, had a ramp and I was even able to get a dolly. All of this made the move more efficient and easier on our arms and backs. I can say that if it had not been for Franklin's customer service and helpfulness, the experience might not have been so great! Thank you for that!
Susan L
Franklin Place Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crossville, TN 38571
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I arrived to drop off trailer, store didn’t have my reservation in their system and wouldn’t accept unit. I had to call U-Haul, who called store, who then accepted the trailer.
RUSSELL PGreat customer service! Showed me how to hook up everything and then helped me get backed in safely when I returned
David JVery friendly and helpful staff.
JOHN GGood people at the store
JACK C