Nothing, excellent customer service
Gregory C
Self Serve Lumber Croswell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Croswell, MI 48422
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Croswell location was great and the employees there are helpful and professional. I do want to share my experience concerning my flat tire. I rented a 6 x 12 open trailer on May 1st, 2026 at 0830 ET. Later that morning a experienced a flat tire and called Croswell to understand the procedure on getting that repaired. The Croswell location had not experienced this type of issue and referred me to call David the U-Haul Area Field manager. I called that number and left a message to call me back asap. I waited and waited for the call back...I never received a call! I was at a location that filled my tire with air and I drove down the road to a center that also rented U-Haul equipment. They were very helpful and provided me with Roadside service number. The Roadside associates were very professional and helped me to resolved my issue. The company (T&T) that came out to fix my flat tire was also very professional and understanding. TNT also replaced a second tire that started to "bubble" which may have resulted a second flat. I appreciated all the help I received except the non follow up from David the U-Haul area manager. I was unable to work that evening due to my late return. Thank you for listening!
THADDEUS MThere was no to talk to
Allen PThe service was phenomenal. I have 2 complaints, 1) the lift gate on the truck was impossible for me to open. I am 4'11", and 61 years old, I could not push in and lift to get the gate open. 2) the truck for all it's "gentle ride" signage was not a gentle ride, in any way. Thankfully, I didn't have to travel far with it. Overall, the service was excellent, and convenient.
Lisa AI called them up and told them what I needed and what I needed to move and they fixed me up with a trailer that worked perfectly for me.
Kevin B