Customer Reviews for Self Serve Lumber Croswell
(U-Haul Neighborhood Dealer)

175 reviews

5220 Peck Rd   Croswell, MI 48422

(810) 679-2702

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 9:30 am - 4 pm
  • Sun: 10:30 am - 3 pm

Services at this Location:

Contact Us

(810) 679-2702

5220 Peck Rd
Croswell, MI 48422

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 9:30 am - 4 pm
  • Sun: 10:30 am - 3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everyone was very friendly and every thing went smoothly. We were taken care of very quickly. We will shop there again

Nancy T. 
Rating:
5.0

Customer did not leave a comment.

Philip H. 
Rating:
5.0

Customer did not leave a comment.

Philip H. 
Rating:
5.0

Nothing! The guys in Croswell are awesome.

Pamela Z. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Prompt and friendly service. Highly recommend. I rented a 5x9 trailer to move a lawn tractor, and it worked out perfect.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

I think you should make more trucks available to this location. They are a busy hub. They need both the bigger and the smaller trucks.

nona B. 
Rating:
5.0

He took the truck. Never looked at it and told us we would get email receipt.

DEBORAH ANN L. 
Rating:
5.0

Have the pictures up to date.

Shaelyn K. 
Rating:
4.0

Very nice and professional people!

frank P. 
Rating:
5.0

Customer did not leave a comment.

BRIAN JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline M. 
Rating:
5.0

Customer did not leave a comment.

TRICIA M. 
Rating:
5.0

The truck needed brake and tire maintenance Could not drop truck off at another u-haul location Had to return to pickup location

Tom R. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

MARK LOUIS S. 
Rating:
5.0

Customer did not leave a comment.

Dionne A. 
Rating:
5.0

I barely made it in the building and was asked if I needed help. He was quick to answer my questions and I was out with no hassle. Excellent service.

Nathan S. 
Rating:
5.0

Service was outstanding and very friendly and helpful staff.

Krystal W. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

GEORGE P. 
Rating:
4.0

Customer did not leave a comment.

PETER LEONARD M. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Just keep on doing what you are doing

RON T. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
3.0

Customer did not leave a comment.

DIANE C. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

DAVID Y. 
Rating:
5.0

Very easy dropped the uhaul off, they checked it all over, and was good to go

TERRY F. 
Rating:
5.0

Customer did not leave a comment.

Martin P. 
Rating:
5.0

Customer did not leave a comment.

Lynn J. 
Rating:
5.0

Easy pick-up & return!

Kristina G. 
Rating:
4.0

Customer did not leave a comment.

ernest R. 
Rating:
5.0

The inside windshield was filthy and when driving in the sun it was bothering me. Also, wipers need to be replaced which I told the drop location. Drop Off location was great

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Vicky O. 
Rating:
5.0

I wish I had asked the name of the guy that helped me out there., 3/22/21 at about 11:00 a.m. He was great. Thank you sir for all your help.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Johnathan H. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
4.0

Customer did not leave a comment.

Francis H. 
Rating:
5.0

Knowledgeable, pleasant to deal with

Randy M. 
Rating:
5.0

The guys at self serve are great!

Larry W. 
Rating:
4.0

Do better job of checking in and out of the truck did not feel comfortable with not knowing everything charged for until I received email.

Anita W. 
Rating:
5.0

The online reservation worked well and saved time at pickup. The truck was perfect for the move.

James G. 
Rating:
3.0

The inside of the back of the truck was not clean and we had to sweep out mud that was tracked in from the last rental. Also, we had to return to the rental location in because the moving pads were not in the truck. We were in a bit of a rush and did not realize the pads were not in the back. Also, the return time was not communicated to me other than the paperwork. I understand that is my fault for not reading it but I spoke on the phone to a uhaul representitive and picked up the truck without it ever being communicated. I thought my drop off time was open ended as long as it was on Sunday. The additional rental day that was included was greatly appreciated and the truck drove so smooth. Thank you.

Kristy L. 
Rating:
3.0

Truck was very loud and steering was sloppy

Thomas M. 
Rating:
5.0

Didn't have furniture pads!

Sharon O. 
Rating:
3.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Customer did not leave a comment.

Karen N. 
Rating:
5.0

Customer did not leave a comment.

sue N. 
Rating:
5.0

Make sure have right size truck and uhaul dont change it.

Cassandra V. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
4.0

Customer did not leave a comment.

Christian M. 
Rating:
5.0

Great service 👌

Skylar M. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
4.0

Customer did not leave a comment.

Diane M. 
Rating:
5.0

Customer did not leave a comment.

jeff N. 
Rating:
5.0

Staff was great!!!

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

sue N. 
Rating:
4.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Customer did not leave a comment.

donald M. 
Rating:
3.0

Service rep at location could have had better customer interaction skills

Roy N. 
Rating:
5.0

Customer did not leave a comment.

Dave S. 
Rating:
5.0

Everything good .

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
5.0

The 5x8 enclosed was a joy to tow loaded and unloaded.

Lewis D. 
Rating:
5.0

Customer did not leave a comment.

Amber D. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
3.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

Eugene R. 
Rating:
5.0

Customer did not leave a comment.

LEE L. 
Rating:
5.0

Another great experience with uhaul.

Keith E. 
Rating:
5.0

Customer did not leave a comment.

WILBERT M. 
Rating:
5.0

Customer did not leave a comment.

Michayla J. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Heidi U. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
Rating:
3.0

Customer did not leave a comment.

Pat S. 
Rating:
4.0

Good experience. thank you!

Randall C. 
Rating:
5.0

Customer did not leave a comment.

Raul M. 
Rating:
5.0

We love getting everything from here the guys that work there are the greatest.

Jerry M. 
Rating:
5.0

Very friendly gentleman, was helpful and efficient.

Rhonda S. 
Rating:
5.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Sandy S. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Jerry D. 
Rating:
5.0

Customer did not leave a comment.

Troy H. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Caroline K. 
Rating:
5.0

Customer did not leave a comment.

Douglas R. 
Rating:
5.0

I use this location often and they are always great!

William A. 
Rating:
3.0

The discrepancy in price between ordering at the self serve lumber where I picked up the truck vs ordering online was absurd. The pick up place wanted to charge me the base fee of 29.99 and a dollar a mile. That was all they offered my wife. We booked online for 400 miles with the base fee and paid 165. I feel awful for anyone who books there rather then online

Donald W. 
No reviews have been submitted for this location.

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