The process is very long once we get there. It would have been much easier at the lot if my dad and I were texted as soon as I reserved the truck to start the selfie and driver's license process. That way once we got there we could have just inspected the vehicle and left. My dad also had a problem taking his selfie. He took one, then suddenly he had a notice that his camera was blocked. We went through the settings on the URL to unblock the camera, but it still wouldn't work. There was also a chip in the windshield that was noticed after we started leaving. I took a picture of it on my phone in case we got blamed for that.
Michelle H
AB Enterprises Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crown Point, IN 46307
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Customer Reviews
- 3.0 Average Customer Rating
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Dropoff after hours was fast and easy through the UHaul app.
PAUL WIt's a pick up/drop off location with no office. You have to call for a code to get the keys. I have tried calling to get a final amount and haven't been able to reach anyone.
Tonya Ktrailer was dirty inside, No one to hook up the trailer and no one ck to see if the running light work
bernard STerrible location. Not manned, takes forever to go through all the process of pick up and return. Will never go back there.
Don M