The truck sounds like it was ready to die at any second.and my app wouldn't accept the location took me 30 mins
Charles N
Remember When Antiques
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crystal City, MO 63019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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First I had the wrong truck given to me and was forced to come back and trade it for the proper one for the amount. Then I never had to take a Picture of the starting point of the mileage and there is no possible way I put that many miles on it just staying right in this area and only a few trips at that. And I cleaned the thing before and after I was using it and then dropping it off. Id like to dispute the remaining amount owed. But nobody was there to discuss it with of course and the support line was no help either.
Ashley HThe pickup and return were unnecessarly difficult to navigate. it was not a good experience.
Tony WHard to navigate website to pick up truck.
Nicole BThe U-haul mobile app gave me fits during the pickup process and I wasted nearly 30 minutes and ended up extremely frustrated. I reached out to the contact number for the location and they were prompt in getting back to me. Meanwhile, the app finally responded and I didn't need assistance, but I appreciated the offered support.
MARK B