U-Haul was unable to provide the size trick that I reserved (26'). We reserved for early morning pick up and the largest truck as we had to move a house in one day. They instead only had a smaller truck for the morning causing us to have to make more trips then planned resulting in an almost $300 upcharge because of mileage
Brent H.
Remember When Antiques
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crystal City, MO 63019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I wasn't the driver. Please ask the other driver!
VANESSA P.I always take a pic so i know where the gas is not sure why i got charged a gas fee but i guess you have to charge extra for something. There was a sticky substance over the dash and sorts so i grabed some napkins and put in cup holder so my stuff wouldnt be sticky. If you are going to over charge people you shouldnt ask for a review.
Donald B.Nothing
Randell F.This location did a great job. As a mover, I rent uhaul regularly. But I have had problems with locations not setting keys up and maintaining trucks. Corral Storage in Park Hills has a truck that burns gas. I rented that particular truck and drive 30 miles while it burned a 1/4 tank. Also the same place, I went to pick up truck and no keys were left in the box. If it were not for my clients and your shortage on trucks, I would not rent from this location. Lane Storage in Desoto, I was suppose to rent from yesterday. But when I arrived at 6am ti pick up the truck in which I drive 30 out of the way to get. No key was placed in the box. So I wasted more time to drive further north to pick up a truck now 45 min from my moving location. How I feel is Uhaul is dropping the ball on renting trucks. I still have not heard back from a manager in which I asked to speak to days ago.
Timothy L.