I made a 12pm reservation to pick up a 15ft. truck on Friday April 18. This was for business not a personal move. When I arrived at 11:55am the mini mart was locked. A sign said "out to lunch." No one came when I knocked on the door repeatedly. I waited outside until 1:05pm with my paid-by-the-hour truck driver until a person arrived to open up and process my reservation. There were numerous other customers also with reservations by this point. The employee who arrived said nothing other than that the shift worker before her didn't come to work today. This is completely unacceptable. I should be refunded for my entire reservation.
Karen R
Centinela Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Culver City, CA 90230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The employee was very helpful and she was very nice I highly recommend this location they didn’t overcharge me and the truck was very clean.
Abdul RThis location is confusing. Its in the Gas Mart shop.
MOHAMMED HYou did everything right
VIANNEY BDidn't know where to go to get the keys! There was a tiny sign on the door that said the gas station clerk had them. The U-haul was pretty dirty. Old grapes in the cup holder and loose change in the cargo area
Drew W