Location had a dog in it... just odd. Really small, felt uncomfortable with the readiness of the truck. Truck was dirty inside, mud on flooring, right rear tire was 25 lbs low, low tire indicator on, attendant said the tire was new, it wasn't, tire replacement was handled in my driveway, with all the confusion, key got locked in the truck, and as a result of all, your service teams handled my situations well. The fuel was on contract showing 7/8ths but it was actually 5/8ths. Nobody resolved this, so I turned the truck in with 7/8's anyway.
William W
Clean Air Truck Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cumming, GA 30040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Customer service was poor, the guy didnt even know how much gas was in it to begin with, and didnt seem as if he wanted to be at work
Alicia HNice guy, very easy to work with!
Richard T2nd time I have rented from this location. Staff was great. Very efficient.
Wesley TI will only use this location going forward. They are awesome! Everyone is super helpful. I ran into an unexpected time issue and they allowed me to extend my rental an additional day. I heard about these guys from a friend but when I went online to reserve the truck, the website kept directing me to some other U-Haul (frustrating). So I drove over there to make my reservation. This seems more like a U-Hsul issue than the local store. Anyway they were all great and the shop dog is adorable!!
christina k