We dropped off our U-Haul on time with extra gas and fewer than the minimum miles and were charged an extra day. I've called twice already to try to get it credited back. The app would not let us check the truck in remotely because it couldn't take a clear picture of the odometer, but we dropped it off and put the keys in the box on time as instructed.
William F
Auto Dallas Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Exelente servicio
Katerin Vdon’t rent here. they need to fully explain to customers how to return trucks. they charged me an extra day after being told the only thing I needed to do was drop the key in the box.
sierra dTruck needs alignment. Pulls to the left pretty bad. I do not like the do it yourself check of the vehicle using the app. I like a human seeing the same things I see.
Larry DClean and vacuum the floor would have made the experience better. Everything else was good
Joanne C