Online pickup. I could not figure out how to upload pictures of the vehicle. I took a picture of the file level before and after but was still charged around $9 for fuel. I didn’t think that was fair. The drop off location didn’t want to help
Derek M
Piggly Wiggly
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Danville, VA 24540
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I’m extremely disappointed with your online service. I had made an appointment with the Riverside location and you changed the location to the Piggly Wiggly and unfortunately they do not carry furniture, blankets, furniture, dollies, or appliance dollies. The people there were very friendly, but I had to return to the Riverside location and wait an hour to get what I needed and they didn’t have the appliance dollies. Your online service sucks to say the least.
TIMOTHY MThis location had the truck we needed but not the moving equipment (dolly and furniture cart). We originally had our truck reserved at another location in Danville, but they did not have the truck we needed. They were going to give us a bigger truck for more money, even though they called the day before to tell me that the 15 foot truck was not available and would give us a 20 foot for the same price. When we arrived, neither were there. I had to call the UHaul customer service for the location to be changed in order to get the truck we needed. It was a huge hassle and put us an hour behind schedule.
Jamie MThere wasn't any assistance with picking up the trailer. I wasn't told what size ball was needed or any pertinent information. He attempted to add insurance, even though I had opted out of the insurance.
ROSALIA CCustomer service was great. Plenty of parking. The truck could have been cleaner and there is a hole in the top front of the cargo compartment that should be fixed before the next rental as water will definitely come in.
Jackie J