The problem I had was the after hours U-Haul app software. If you can arrange to do your check in, in-person at all, I would recommend that you work to make that happen. The online experience was horrible. Software glitches, and a an hour and half phone call later, I was able to get the keys. There is no reason they can't improve this experience, except that they know about it, and don't rate your time as relevant. This, in no way, is a reflection of the people who as answered my call for help. They were courteous and patient with my frustrated demeanor. It's just that it never in needed to get to that point. U-Haul, fix your program.
Julie B
Iron Vault Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in DeRidder, LA 70634
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The best in the area!
Chance KGreat help from renting. Excellent worker.
DENISE GCharge 60 bucks to rent and check out the truck by myself. Never informed before went from 400 to 600 after fees
Jesse HI did not like doing reserving my vehicle over the phone and then doing it all over again on the phone internet. The internet connection was not good, it took 30 minutes or more to get the vehicle. its too much trouble. The owner was very responsive but taking and sending photos on the phone was horrible. You must get another system. This one is BROKE! its not what I am use to.....
steve j