Was FILTHY, so bad that you feel dirty riding in that thing. The gas tank needs to be full when rented or else it's a guessing game unless you're a mathematician. I mean how do you expect me to know how much it needs to get to 9/16's of a tank?? It's ridiculous and a ripoff. Also, I chose to do mobile pickup but still had to deal with the people who own the place, which is fine, but they had trouble helping me especially because he was on the phone the whole time. Just wasn't a great experience overall but hey-- I needed a truck.
ELIAS A
Dollar Saver
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, GA 30032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was great from customer service, purchasing and returning the truck.
Denita HIt was filthy inside so I was just gonna ask that the cleaning fee be waived. But the brakes sounded terrible the lights on the inside never turned on. I asked for a partial refund and they refused to give me a new truck or the partial refund.
Gustin WThe young lady who processed our reserved 15’ truck was very efficient. However, the truck itself had not been swept out and the gas was 46 miles to empty.
GLADYS HThey over charged me for a rental the truck had half tank of gas I put more than half tank oh gas in there I got the truck late.
JOTHIA C