We ended up having to use four mileage to go to another location to pick up the tow dolly and then had to pay for it twice. We didn’t get our promised discount. Cost us about $200 more than we were quoted. And it took over 3 hours for the whole ordeal. Awful experience
LaRae R
Northwest Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Decatur, IL 62526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
As I have had many interactions with this Steve Logan run location , this time was no different than the rest. The experience was first rate.
Patrick MI dropped off the Uhaul after hours so I can't speak to the location's staff.
Scott Bno place to park the truck
MELINDA KGet better internet reception for the employees. Maybe get them a new phone to help when the customer needs to have them take care of signing in for them.
mary p