the truck I rented was just OK on the "equipment clean" question . The owner of the depot was very helpful and quick to answer questions and respond to requests. I did not receive any paperwork to my email address ( typo on the address) . The mileage charge at over 2.00$/m is bordering on obscene.No explanation was given for the CDW charge ....or the safe trip charge
CHARLES T
Low Cost Equipment
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Delta, BC V4L2M1
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- 4.5 Average Customer Rating
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Amazing customer service even though I was late, they were able to provide me with a truck
MALGORZATA BI was charged twice for my order. When I call to find out why, Uhaul refuses to talk to me unless the driver of the truck gives permission. The driver did not reserve the truck, nor did he pay for it. When Uhaul was supposed to call him to confirm that they had his consent for MY account, they hung up on me and never called back. The truck was ok for what it was, but the hassle of being overcharged and having to deal with difficult customer service made the whole thing a negative in my opinion.
MOHAMED HThe mileage rate was a lot more than listed not sure I would do this again it isn’t really affordable.
STEPHANIE AThsnkyou
VINCENT R