I would strongly recommend staying away from this U-Haul neighborhood dealer. The entire experience was terrible from the moment I walked in. The person running the place was disrespectful from the start and gave me weird looks when I walked into the gas station where the U-Haul business was being operated. I was barely given any information, he simply asked for my last four credit card numbers, handed me the keys, and sent me on my way. Then I opened the truck and discovered that the blue blankets in the truck bed were covered in rat nests, rat feces, and animal fur. They were absolutely disgusting and smelled like dead animals. That is completely unacceptable for something being rented to customers. The truck itself was in awful condition, with the check engine light on and damage all over it. It looked like it had been through a demolition derby about 16 times. The inside was absolutely filthy as well. And, of course, the final surprise was the pile of additional fees added at the end, despite what you’re told when you’re initially renting the truck. Between the filthy, potentially unsanitary equipment, the poor condition of the vehicle, the disrespectful customer service, and the unexpected extra charges, this was one of the worst rental experiences I’ve EVER had. I would absolutely not rent from this dealer again. Do yourself a favor and drive the extra 15 minutes and go somewhere else.
Bambi T
Country Farm
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Delta, PA 17314
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I feel for all the money you pay for a moving truck that a full tank of gas should be supplied and included to truck before renting. Very poor policy change. I will never use your company again.
brenda hThe truck was very and to pick up and return. Employees were very helpful. Would recommend.
JASON RPri made my rental super easy. Best service ever
HOLLY RI ordered a set of moving blankets, and when I arrived was told that they didn’t have them. I reserved the truck about 4 or 5 days in advance.
Kyle C