So many hidden fees, wish i would’ve known how much the total would’ve been
Alanah C
K and G Convenience and Smoke
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80219
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI struggled to get the key because of of the placement of the lock and lost valuable time not actually being able to access the truck on time because of it. Other than that it was a positive experience. The location is closed on Sunday so if we had run into a problem returning that would have caused challenges. I would recommend this location. Not sure I'd recommend the mobile pickup though.
Tyaunna BLet the customer know this is an in app check in and out process. Unexpected and inconvenient.
Juliet RThe agent who helped me was great! Patient, kind, professional. The mobile pick up was problematic though. It would have been nice to know about an outstanding balance before I went to the pickup location. The outstanding balance was a result of identity theft and I will be filling out the identity theft form the agent sent me.
Sandra TI was not able to choose a location that was close to the airport. Since I didnt have a car and was traveling alone, it affected my travel in a huge way including making it more expensive.
Bernice C