I would not recommend this location for pickup, unless you can go during the day and business hours. The app was not loading well, and it was extremely dark and hard to see the equipment at 8pm. The dolly that I ordered and paid for was not in the truck. The gas was only at 1/8 of a tank, but the contract said 1/4. We had to call and speak to a uhaul representative who could not do anything to help us at the time of pickup. I called the location and left a voicemail, but still have not heard back.
Arianne P
Ideal Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80223
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Customer Reviews
- 2.5 Average Customer Rating
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The truck I received was clean, but the check engine light was on when I got it.
Tyler FAgain, it was poorly marked and hard to find and after being told it would be open at least until 5 pm there was no one there when we dropped it off mid-afternoon. It also was not the location we had planned. And we returned the truck more than 2 days early, at U-Haul’s request and then did not receive any refund for the 2 unused days.
Linnea B1) They don't have a proper sign board which clearly visible mentioning U-Haul. 2) Later I was charged $57 for fuel surcharge, even though I left the truck with more than 1/4 fuel - which was more than when I picked the truck.
vinod sI really appreciate the great customer service I received from Helva at Ideal U-Haul, the after hour calls and help with my reservation. Thanks again.
Dorman H