Very nice people to deal with.
JAMES A
Derry Rotary Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Derry, NH 03038
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented a U-Haul truck from this location, I made the reservation the night previous to picking it up in the morning. when I got there the man alleged he could not find my reservation and would not accept my reservation confirmation #. He then asked how long I would need the truck for, to which I replied 24 hours. He went ahead and marked my return time for 6 hours after I picked it up(230pm), which is not 24 hours resulting in an extended rental charge. He also charged me for the $30 SAFEMOVE insurance instead of the previous $15 option I had chose on my reservation, without asking me. He then canceled my reservation I had previous, aswell as putting the rental he decided to make under my brothers name, who was with me, and when he did that his co worker exclaimed “you’re putting his name on it, he’s gunna hate you” then laughed. I didn’t think anything of it at the time because I wasn’t expecting the malicious intent. I do not recommend this rental location at all, and will never be renting there again. absolutely awful customer service and dishonest employees. I will be calling today to dispute these charges. Incredibly disappointed and disgusted.
April MKeep up the great work. Very friendly and helpful staff.
LINDA GThis location is excellent, people is very kind and trailer is very good
Perla CU-haul owes me mo ey back but I can not get a return call.
KEITH P