U-Haul of West Side

U-Haul of West Side

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Address

101 63rd St
Des Moines, IA 50312

(515) 277-7202

(S Of Grand)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Trailer Rental & Towing in Des Moines, IA at U-Haul of West Side

Moving to or from Des Moines, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Des Moines, IA, 50312 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Des Moines, IA

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Des Moines, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of West Side!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Des Moines, IA, 50312. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of West Side provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Des Moines, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Des Moines, IA online today!

Trailer and towing supplies

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Trailer and towing tips

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Renting a Trailer vs. Buying a Trailer

When renting a trailer, you get the advantages of owning a trailer without the maintenance or costs. Before buying a trailer, consider the benefits of renting.

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How to Install a Trailer Hitch Adapter

A trailer hitch adapter makes it easy to use a 2’’ hitch accessory with a 1 ¼” receiver. Hitch mounted bike racks, and cargo carriers designed for a 2’’ receiver hitch can be used with an adapter.

Customer reviews

Keith H. on 8/27/2016
Rating: 5 out of 5 stars

Transaction was handled quickly and efficiently.

Lori B. on 8/27/2016
Rating: 3 out of 5 stars

At pickup on a Monday they were very understaffed. They had one person manning the check-in desk and getting our rental hooked up and checked. The wait was about 20 minutes with about 4 more customers after us. Feels like the location is busy enough given the amount of inventory but need more people working with customers.

beth m. on 8/26/2016
Rating: 3 out of 5 stars

Organization, lights in back for night drop off. More help for the 1 person to help all customers which has been my experience on both occasions I have been there.

Mark Y. on 8/25/2016
Rating: 3 out of 5 stars

My rental was from Milwaukee to Ames. In both cases I had to go to a location that was not convenient. In the case of drop off, they made me drive 50 minutes to Des Moines even though I told them I would not rent from them if I had to return it to Des Moines. This trip ate up 2 hours of time I did not have.. Totally unacceptable. I will never use U-haul again.

Keith S. on 8/24/2016
Rating: 3 out of 5 stars

Under staffed. Wait in line for 30 minutes

Kathleen L. on 8/24/2016
Rating: 3 out of 5 stars

When I signed up to take a trailer to Ames, IA, it was for ease of return to the Duff location in Ames. Our friends own a trailer, but we chose not to use it because I was staying there for the night and needed to get it dropped off right after arrival. I had an event to go to for my daughter and needed it dropped as soon as we unloaded. When I was departing MN, the owner of the pick-up location told me to call when arriving. I called 45 minutes before my arrival in Ames. At this point, I was told that the lot had been filled and there was no drop-off location in the area, could I return on my way back to MN at another location. They would give me 50 dollars for the troubles. I explained that when making the reservation, I saw that I was returning it to Duff ST, in Ames. I would have never signed up with U-haul had I known that I could not have dropped at this location. They told me I had to take the trailer 35 miles away. I explained that in IA, 35 minutes is generally a long drive and my situation would not allow it, and this is not what I agreed to. They did not care and they were extremely rude. U haul is fully aware that Ames is a college town and I am sure this is an ongoing issue. U haul should make their customers aware when the customer signs up, not when they arrive in the city. This was deceiving. Nowhere on my receipt did it say that there was a potential that I would have to take the trailer an hour away, just to call and they would give me a location. I was told by the representative that my original reservation to drop off on Duff ST was only a request. This ended up being 2.5 hours that I lost, and could not attend my daughters senior event. I am only 3 hours driving from the campus to my home, but yet I had to drive south and lose 2 hours of time due to logistics issues with U-haul. I will never recommend this company. The entire process from the time I booked online was a mess.

Tim J. on 8/23/2016
Rating: 5 out of 5 stars

More help at the counter and in the yard early in the mornings.

Charles F. on 8/23/2016
Rating: 5 out of 5 stars

More counter help on a busy Sunday.

Sarah P. on 8/22/2016
Rating: 1 out of 5 stars

stop stealing from customers , contract number 20630798. please call me at 5158020925. 08/22/2016

chris c. on 8/22/2016
Rating: 4 out of 5 stars

Nice guys.

Anthony S. on 8/22/2016
Rating: 3 out of 5 stars

4 of the 5 tow dollies had malfunctioning lights. The only reason I got one that worked, was that this location had just received a brand new one.

DAVID B. on 8/21/2016
Rating: 1 out of 5 stars

While this is supposed to be a survey, you miss the biggest part of the whole experience. Location is not all that this is about. There were several people waiting in a line longer than 20 minutes for rental/returns. You have ONE employee that is braking his back and another one that is always "on break". This is unacceptable. This is supposed to be about value and ease of service, not lets see how much time we can waste. There are so many things I can think of to better serve the customer, which is why your business is here. You provide a service, a customer is why you receive a check, for the trade off of said service. I find the quantity of vehicles/dollies inadequate, the timeliness of service horrendously non existent. and quite frankly in all my years using various outlets, this one the most disappointing. I hope you find the red hair guy as an asset... the others need to follow his lead.

LISA G. on 8/21/2016
Rating: 2 out of 5 stars

Pick up was great. Upon drop off, an African American male while smoking a cigarette never took the time to help my partner unhitch trailer, continued to smoke and watch. We left and said thank you as he never acknowledged us as a customer.

kathy j. on 8/20/2016
Rating: 2 out of 5 stars

Went to UHaul on Douglas first. They had me down for a cargo van instead of 15 ft that I had reserved. Had no other trucks, employee was rude and said that he could not help me. The 63rd street location was helpful, but only two staff to assist and waited in line over 30 minutes both times.

charles g. on 8/19/2016
Rating: 5 out of 5 stars

This was my second truck rental from this location in the last 45 days. All expectations were met. They guys work very hard and the service was good even though they were very busy both times.

Mark P. on 8/18/2016
Rating: 5 out of 5 stars

The person renting the UHaul to us was very friendly and helpful. The person that we took the UHaul back to in the afternoon was not very friendly and seemed to be short tempered.

John M. on 8/16/2016
Rating: 4 out of 5 stars

Staff was very good - location was crowded with vehicles, somewhat difficult to pull in/return trailer

Amy C. on 8/16/2016
Rating: 1 out of 5 stars

I rented on a Saturday morning. There was one guy working by himself. He was obviously overwhelmed, everytime he came through the door and seen the line growing with more customers he started cursing. MANAGEMENT needs to either schedule more persons than send some home if not needed.....or come to the store and work themselves when its busy.

Bob W. on 8/15/2016
Rating: 2 out of 5 stars

There was a line of customers on late Sunday afternoon, 2 employees at the counter, both went out to help customers with there rental, but my friend said one was standing on the side of the building smoking a cigarette while 8 people waited inside to be helped. I finally walked out because it had been an hour in line. Obviously the owner has no idea what happens.

Scott L. on 8/15/2016
Rating: 5 out of 5 stars

Give the same service next time as the time before.

mike l. on 8/15/2016
Rating: 2 out of 5 stars

Horrible experience. Rented a 6x12 trailer that has a 4'9" opening. Drove 9 hours round trip and was unable to pickup the item I bought because the ramp opening was too narrow. I wasted $115 in fuel plus an entire day to turn around tomorrow and head back with a friends trailer. It should be listed that the 6x12 trailer has a 4'9" opening on the listing, not in the details.

Kodee W. on 8/14/2016
Rating: 3 out of 5 stars

Parking is weird. Maybe have that better marked on where to park your car while waiting for the truck.

Zach L. on 8/13/2016
Rating: 5 out of 5 stars

Customer service person was excellent, friendly, and knowledgeable.

Charlie C. on 8/13/2016
Rating: 3 out of 5 stars

The after hour return directions need to be more clear. The handout had different directions thn what was listed on the door

Jon T. on 8/12/2016
Rating: 4 out of 5 stars

This locations equipment and service was excellent. but there is a location closer to my home which did not have the equipment I needed.