Gianni was polite, knowledgeable, and very professional. A very good experience. Will definitely use them again. And if anyone asks me I'll recommend the u haul/storage. Thanks again.
MICHAEL S | Overall ExperienceSelf Storage Units in Des Moines, IA, 50312
U-Haul Moving & Storage of West Side
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Smart employees who help you they take their time you n you know what to do. So impressed Terry was the employee who helped n he took care of business. So thanks for that. It’s clean friendly environment. Thank u u haul
NANCY P | First ImpressionsMostly very responsive and helpful.
Susan B | First ImpressionsExcellent processes and personnel. Thank you!
LEE P | First ImpressionsI've never had a better experience anywhere, including other U-Haul locations, than I had here at the 63rd St location. Thank you all for your friendliness and approachability when I had questions. I highly recommend this U-Haul location whether for long term needs or short term needs for storage.
NORMA B | Overall ExperienceGage has the absolute best customer service. Warm, friendly, funny, very patient and understanding. I was on the fence about getting a storage unit and had so many questions, but his wonderful customer service is what sold me. He is a tremendous asset and I wanted you guys to know how much I appreciated him and his help.
CRYSTAL C | First ImpressionsI've never seen or heard any advertisements for U-Haul Storage. I see them as the old K-Marts are repurposed for U-Haul Storage units.
DONALD L | Online Move InWas so clean and easy to acces. Definitely loved the place
Jill N | Overall ExperienceReally appreciate the give furniture take furniture corral.
Adam I | Overall ExperienceGreat service, a few technology issues with scanning my DL, but otherwise good service
SASHA C | Overall ExperienceGiovanni was great!! He was always there to help!
John A | Overall ExperienceI was not expecting to have 2 separate units for the 5x10x10 space. We are doing a home Reno and not sure this configuration is going to fit some of my items. In addition, I’ve made 2 trips and disarmed my units before entering and both times the alarms have gone off. I called for help as I didn’t have anything to break the zip tie with and nobody answered the call. Finally, one of the units is on the corner and has 2 doors but only one lock was provided. Overall, the experience has not been what I anticipated. I initially entered the wrong door, but I did appreciate the older gentleman that helped me find the correct location, told me about arming and disarming the alarms, and also helped me find my unit on the map.
Kelsey P | Online Move InBest storage experience I've ever had. Elevator and equipment made loading the unit quick and easy. Facility was clean, well lit and inside with the perfect temperature for moving. And the staff at my location are amazing. Gionni is one of the best managers I've ever worked with at any type of retail environment.
DANA D | Overall ExperienceThey were honest and forth right in information. All employees were kind and helped me get into my unit when l had trouble getting it closed. I highly recommend this business.
Sarah c | Overall Experience