They didn't check in the truck that was returned on Friday afternoon until Monday morning. A Uhaul employee called on Sunday to see if the truck was returned. Uhaul seems like they have a lot of procedures and they text, email and call way too much. It is too much chaos. I rented five trucks from Enterprise in the last six weeks, it was much easier.
TRACY B
Dales Wright Tire & Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Des Moines, IA 50313
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They didn't check in the vehicle at the time I dropped it off and I still haven't seen my final receipt for the 26' Truck I rented
TRACY BI paid for a furniture dolly and they didn't give me one and I still got charged for it. I'm never using Uhaul again!
Erik GThere is nothing that you can do to improve. You are quick and very attentive as to my needs. You were very efficient. Informed me of what what’s going to be done and what needed to be done when I was done with the equipment. Thank you.
MICHAEL MGreat customer service
Jon A