Trailer Rental & Towing in Des Plaines, IL at U-Haul of Des Plaines

2605 reviews

1560 Mt Prospect Rd   Des Plaines, IL 60018
(@ Oakton St)

(847) 298-1170

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(847) 298-1170

1560 Mt Prospect Rd
Des Plaines, IL 60018
(@ Oakton St)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in Des Plaines, IL 60018

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

2605 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

I had problem checking in after hours. not user friendly for someone who is elderly and not e mail savvy. I was able to get hold of a very helpful young lady who I think went above and beyond to help me check in. I would recommend a number you can text check-in info to .feel free to call me for further conversation

HUMPHREY G. 
Rating:
3.0

I was overbilled for an extra day.

DAVID A. 
Rating:
5.0

Always good service here. Cabs are clean, and air/wiper fluid topped off.

PETER R. 
Rating:
3.0

Only one person properly wore a mask.

JIMMY L. 
Rating:
5.0

Tje best

SLAWOMIR L. 
Rating:
5.0

Fix the 24/7 pickup digital experience . I waited 20min for someone to approve my pickup. A rep even said they were working on it. I finally gave up and went inside for help. They said that my photo of the back of my drivers license needed to be re taken. She got my rental approved in 3 minutes. Giant waste of time trying to use what I thought would be a faster digital experience, should've just gone into the store to start with - that rep was super helpful.

AUSTIN O. 
Rating:
3.0

n/a

VERONICA M. 
Rating:
5.0

rented trailers twice in one week. Quick and excellent service, friendly and knowledgeable technicians

Michael M. 
Rating:
3.0

Truck sounded awful. The engine sounded like it was struggling every time I pushed the gas. The cabin noise was VERY LOUD. Driving more than an hour in this truck would result in hearing loss. The wheel alignment was dreadful and I found myself constantly turning the steering wheel just to stay in the lane. The truck was clean and the people there were nice and helpful.

Kevin G. 
Rating:
5.0

I would recommend they check the trailers better. The strap latch on mine would not lock on one of the wheels. Otherwise everything else was great

LUKASZ B. 
Rating:
5.0

Anytime I need a truck I always use this location love how fast they are and always even in short notice have made arrangements for me

JACOB D. 
Rating:
5.0

Trailers need to be maintained well . Like check the door, ramp, coupling & gates if they need to be lubricate or if there's a crack spot .

ASHUR M. 
Rating:
2.0

Have better cleaner working truck s

GUYANDO C. 
Rating:
4.0

I was charge for cleaning. I requested a picture of why I was charged have not received it. It was raining all day so this charge was not anticipated or explained to me when signing of rental contract. I could not control the rain so I feel this was a charge beyond my control. Sill awaiting an answer from UHaul. Tnx

MARLENE R. 
Rating:
5.0

THE MANGER did a real solid Great customer Satisfaction resolution beyond what l expected....She was Awesome.

NATALIE W. 
Rating:
5.0

This location has really stepped in up on customer service. The contract was well explained about the gas fill up and the IPass usage . And the older man bringing up the vans was very helpful and always nice the last 2 times I've used them.

CYNTHIA R. 
Rating:
5.0

Everyone involved was friendly and very accommodating.

WILLIAM L. 
Rating:
5.0

What a wonderful and helpful staff from beginning to end!

THOMAS P. 
Rating:
5.0

Cruise control

Scott D. 
Rating:
5.0

My Info is on file, This went as smooth as it could. I'm Quite impressed. My Bad for not remembering names. The Women at the counter & the man hooking us up & Unhooking on return were Outstanding!

MARC W. 
Rating:
1.0

They had no idea where my Uhual pods were and hooked us up to the wrong pods so we were gonna have someone else's stuff...

KELLEY G. 
Rating:
5.0

Your customer service is great. I had a question about the drivers license image on the U-Haul system and was given a very good answer about the data kept within U-Haul and not outsourced. All staff had a great attitude and were quick in getting me checked in and out. All staff I encountered made U-Haul look very good and of course I will use this U-Haul again when needed. Thank You

JAY W. 
Rating:
5.0

The workers had a really good/fun attitude, and were very helpful. Would definetly go back to this location again.

RADOSLAW Z. 
Rating:
5.0

Great experience.

THERESA W. 
Rating:
3.0

you need to have the gas tank filled so its easier to just fill up when done

MICHAEL A. 
No reviews have been submitted for this location.

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