U-Haul Moving & Storage at Southfield Frwy & Joy Rd

U-Haul Moving & Storage at Southfield Frwy & Joy Rd

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Address

19001 Joy Rd
Detroit, MI 48228

(313) 584-9033

(W Of Southfield Fwy)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump

Trailer Rental & Towing in Detroit, MI at U-Haul Moving & Storage at Southfield Frwy & Joy Rd

Moving to or from Detroit, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Detroit, MI, 48228 today.

Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Detroit, MI

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Cargo trailers

Cargo trailers in Detroit, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Southfield Frwy & Joy Rd!

Utility trailers

Utility trailers are perfect for towing large or oversize cargo in Detroit, MI, 48228. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Southfield Frwy & Joy Rd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.

Car trailers

Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Detroit, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.

Motorcycle trailers

Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Detroit, MI online today!

Trailer and towing supplies

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Trailer and towing tips

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Renting a Trailer vs. Buying a Trailer

When renting a trailer, you get the advantages of owning a trailer without the maintenance or costs. Before buying a trailer, consider the benefits of renting.

story
How to Install a Trailer Hitch Adapter

A trailer hitch adapter makes it easy to use a 2’’ hitch accessory with a 1 ¼” receiver. Hitch mounted bike racks, and cargo carriers designed for a 2’’ receiver hitch can be used with an adapter.

Customer reviews

BRADLEY A. on 9/12/2016
Rating: 5 out of 5 stars

Friendly helpful people

GREGORY T. on 9/11/2016
Rating: 5 out of 5 stars

The individuals at this location were professional and very helpful

AHMAD R. on 9/10/2016
Rating: 5 out of 5 stars

very friendly and fast service

KIESHA/ ALVIS R. on 9/9/2016
Rating: 1 out of 5 stars

Don't lie about MILEAGE. I know for a fact I didn't travel 100 miles in 15 min. Don't cheat customers about money

Keneatra S. on 9/5/2016
Rating: 4 out of 5 stars

The equipment that I requested (utility dolly) was not in the truck when I picked it up. If they could check the truck and make sure that it is there when a reservation is placed and picked up, it would have been an excellent experience.

Leslie m. on 9/4/2016
Rating: 5 out of 5 stars

On the busiest moving weekend of the year I would have an additional customer service staff for a quicker process.

JAMES B. on 9/2/2016
Rating: 5 out of 5 stars

Emaculant customer service, quick, efficient and professional. Will return & recommend for future business.

LaTasha c. on 8/30/2016
Rating: 3 out of 5 stars

The manager on duty at the time had a very bad attitude. I would prefer not to deal with him again. I've been coming to this location for many years. I've never felt this way the people working there. Maybe there's been a change in ownership. Not hood not good!!!!!

Tia T. on 8/30/2016
Rating: 5 out of 5 stars

I believe the representative's name was James. However, my U-Haul experience allowed me the opportunity to breathe. When you meet a smile, with helpful suggestions to allow for an easier day, the U-Haul connection became spectacular (from pick-up to delivery). Thank you. Tia

korey M. on 8/29/2016
Rating: 1 out of 5 stars

Customer service

sterling l. on 8/27/2016
Rating: 4 out of 5 stars

When you request to have equipment and you're told that it's there it should be available for yourent use when you get there.

SANDRA M. on 8/24/2016
Rating: 5 out of 5 stars

The personnel was most helpful, courteous and informative. Very personable. I was in and out in without a hassle. It was breeze getting the truck I requested on the phone days prior. Thanks for a job well done.

Patricia B. on 8/23/2016
Rating: 3 out of 5 stars

First the lady on the phone recommended a truck that was way to big for my needs although I told her what was going into the truck, which cost more money upon arrival. Second when returning the truck, Uhaul worker by the name of James Broughton, basically accused me of taking a dollie out of the truck when the truck was NEVER equipped with one. He argued several times with me when I told him we did not receive, purchase to use or nor was the dollie in the truck at the time of pick. Rude associates. all the way around not a good place.

Merriam W. on 8/22/2016
Rating: 3 out of 5 stars

I would try to train the staff to be more considerate and not act as if a woman is stupid. One of the men working when I dropped the vehicle off was quite ignorant. I did not appreciate his attitude; especially when I was spending my money; rude! The truck I had was very smelly; nasty inside and the windshield was cracked. If I have to use this service again, I will go somewhere else. No matter how far it is.

Lavon C. on 8/22/2016
Rating: 5 out of 5 stars

The customet service was excellent, they took the time to explain the Rental Details, and the Rental return was quick and a breeze, Excellent Service,

JAMES B. on 8/21/2016
Rating: 5 out of 5 stars

Superb prefer this location over the rest. Customer Service excellence.

Eddie L. on 8/20/2016
Rating: 3 out of 5 stars

The truck smelled REALLY BAD of cigarettes. The Windows on the inside were so full of smoke and dirt. I had to clean the entire inside of the truck before I could make my trip. This made me late on my departure by an two hours. This location was forced on me because the truck in South Lyon had an issue when j was picking it up. This also added an hour to my departure making me three hours late.

LARRY S. on 8/19/2016
Rating: 4 out of 5 stars

Super good staff!!! Uhaul should give them a raise!

karema h. on 8/17/2016
Rating: 1 out of 5 stars

James has a bad attitude very disrespectful and when he told me he was the manager I was appalled. I would never refer a pig to go rent anything from that place. Devaugh and Micheal calmedemail down they were the only ones that appreciated my service. I watched people cuss James out while I was waiting to get my reservation and he was very rude and disrespectful and told us the customers if we didn't like it there were plenty other u haul places to rent from. Never ever would I ever rent from that dump again.

JOSEPH T. on 8/4/2016
Rating: 5 out of 5 stars

The guys were friendly and professional, keep up the good work!

Russ F. on 8/2/2016
Rating: 4 out of 5 stars

Guys working that day were VERY friendly and were awesome! In and out!

REV ROBERT/UNIT U. on 8/2/2016
Rating: 5 out of 5 stars

Keep doing what you're doing

Raymond w. on 8/2/2016
Rating: 4 out of 5 stars

Customer service was great.

frantera k. on 8/2/2016
Rating: 2 out of 5 stars

Well for starters retrain your associates on customer service. They are very rude with. Its never enough of them there which just makes the customer service even more sucky.

elwanda w. on 8/1/2016
Rating: 1 out of 5 stars

I rented a van on Joy/Southfield Rd. I returned the van one day early, a VERY RUDE and DISTRSPECTFUL make by he name James Broughton was HORRIBLE! I told him I was returning the van early he stated to me "what do u want me to do with those keys"? When I got into the office to pay he stated it was already paid for because he took it upon his self to pay the balance from my credit card and I asked him who gave him permission to do such and he stated he assumed since I paid by card to pick it up I was gonna pay by the same card. I told him he has some damn nerves to assume I was using the same card. I asked for the manager he stated he was the manager. I told his disrespectful self " someone had to hire him and he does have a boss". He told me "Cuz don't make me come outta this suit on ya ass".. Meaning come out of his uniform to fight with me ( A woman). Where is the RESPECT FOR CUSTOMER SERVICE??Another young woman was in there trying to reach the manager in him as well before I got there stating he was nasty, rude and disrespectful to her as well. I called the manager Anthony Bundy who stated not to fall the president on James disrespectful behind that he will take care of it and call me Monday morning. I called the President David Ruff and left a voicemail and no one called me back yet. Tomorrow I will follow up with both the Manager and President but I WILL DEFINITELY CALL THE BBBon this particular location. He does NOT belong in customer service disrespecting customers/women as he does. I have rented from Uhaul several times lately but Will NEVER return there if something with James Broughton is not handled. I would appreciate a call back from someone reading this matter. He need to be off for awhile with NO PAY to appreciate a JOB.