You sent us to Elk Grove to pick up our truck and once we got there you had no truck for us. prior to that you moved our pick up from Orangevale. then in the end you sent us to Diamond Springs, an hour away, after we just drove 4 hours to Elk Grove. Just Terrible service levels.
Trailer Rental & Towing in Diamond Springs, CA at Access Storage
Moving to or from Diamond Springs, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Diamond Springs, CA 95619 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Diamond Springs, CA
Cargo trailers in Diamond Springs, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Access Storage!
Utility trailers are perfect for towing large or oversize cargo in Diamond Springs, CA 95619. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Access Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Diamond Springs, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Diamond Springs, CA online today!
Trailer and Towing Supplies
My first rental experience at this location was excellent. Andrew was very helpful and efficient. The pick up and return was easy and fast compared to other Uhaul locations my son and I have rented from. I will definitely refer my friends and family to rent from this location. I wish all Uhaul locations had the exceptional customer service I received here.
Give the employees a personality
Great experience and trailer worked perfectly! Thanks, G
Truck ran great. Thank you ! Fast check out and check in. The truck was received with l30 accorns in the bed of the truck and xas not washed from the prior user. However I still appeiciate the use.
Early check-in did not work. The online App kept telling me I had to check in when it opened and I already set up early check in two days prior but it did not show up in the system. I called U Haul and was on hold forever and then it put me into the voicemail system. You guys need to clean up your customer service end. The gal on site was able to help me check in early , that was much appreciated.
Everything was fine here.
While I would rate my experience with Access Storage as an A+, I have to tell you the rest of the story. I originally had reserved a truck for the same morning in the town of Coloma. When I got there they had no truck. I showed them my confirmation text, and they saw my reservation in their system, so they 100% agreed with me but said it doesn't matter because "we have no truck." Extremely frustrating. Luckily I was able to get the truck at Access Storage later in the day.
Everything was great . Thank you for your help.
Andrew made the entire transaction easy and was feat to work with!
Truck was FILTHY has spend hour cleaning inside and out not even see out windshield!!horrible customer service in Placerville pick up location!! Sacramento drop was wonderful!! Called customer Filed complaint get me credit $$ said unacceptable even more so covid19!! not amy responsibility to clean the truck as a customer!!
The guy went out of his way to help me but I was supposed to pick up in Placerville and also got charged for a lot of different locations but not anything to do with Diamond Springs the phone customer service horrible
Trailer was perfect for what we needed. Checkout and return was easy.
Truck was great!!!
Larger parking and storage area would be nice.
The trailer was not washed on the outside so I noted that when I picked it up. I didn't consider it a problem. Inside was fine. The average rating was due to the worn condition of the facility, again not a problem, and the not particularly friendly demeanor of the person who assisted me. She took care of the transaction. This location is in an area where a lot of the population takes Covid mask wearing as a personal affront and I was wearing a mask. I got the impression she thought poorly of me, but I hope I'm wrong.
The young man at customer service was friendly enough, but he must have assumed I had experience renting and driving a huge Uhaul truck. Because after he rung me up he simply said you're all set. So I asked, â€œ Is there anything I should know?â€ â€œLike whatâ€, he asked. (Hmm) Then he said he'll show me which truck. I noticed the windshield was dirty. He pointed out the clearance and said it was marked on the side. I asked if I could see the back and he kindly complied. By my asking, I learned 2 important facts. One escapes me but at the writing of this review, but If you don't make sure the latch catches in the hook when opened, then it could get stuck in the roll up at top which means the door cannot be pulled back down. I believe the other was regarding the ramp and it's latch. If the center latch isn't up the ramp could drag. Something else that was not mentioned to me. I was not informed that I would immediately receive an email with photos of the truck's condition, and only have a limited time to respond with photos showing otherwise. I saw the email too late, but all in all, it wasn't necessary to prove any discrepancy. Other notable tips I'd like to share: The truck seemed fairly new. That was great. There is no cruise control The seat is comfortable Any licensed driver can help drive The cab is irritatingly noisy. For instance, it's hard to hear the radio on the freeway. The gas tank is large so you get pretty far before needing a refill. Plus, it was easy enough pulling up to a truck station to get fuel. There's a large blind spot, so be aware before changing lanes. The air conditioning worked nicely. I scrubbed off the front of the cab, but the return location clerk said that wasn't necessary. The gal at my return location was great. But the place was a bit tricky to find. So I'm not sure how to rate the location. But it was clean, she was friendly and right there to help, so that earns a high rating.
Cassandra was very helpful!
It's a very small location, with helpful courteous people.
The Uhaul closest to me was not set up for in town rentals so I had to drive an additional 15 miles to rent a truck. The owner of Coloma Feed Store who rents Uhauls tried to fix this issue to no avail. Uhaul in my experience has been less then customer friendly. The dealers however have all been exceptionally helpful. Uhail should really work on improving their business model to be more user and dealer friendly.
The fella didn't have a very good conversation with my husband who was out connecting the car trailer. Didn't offer any help.
The gentleman who helped was very nice and it was a quick and easy process.
Andrew was very helpful and kind.
Great customer service.
Nothing. The move went well.