This is a small office attached to an industrial building. The signage was not obvious and it took me a little while to find the actual U-Haul office so I could drop off the keys. There was also no obvious place to park the truck so I hope I left it in the correct spot.Eric Z.
Trailer Rental & Towing in Douglas, MA at Douglas Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Douglas, MA 01516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everything was great. Truck ran well, was clean and ready when to go when I arrived.Eugene T.
Always great serviceLESLIE C.
Great friendly local business who knows how to treat the customer fairly.robert M.
Great and easy for me to findAlbert C.
Great experience, the truck worked well, the Service guy was very helpful. he started the truck to warm it up on a cold winter morning.Cleon M.
The milage was logged at almost 600 miles under what the truck actually had. Driving off the lot without spending 45 minutes waiting to talk to customer service first would have cost me $600.Christian P.
Douglas Auto was awesome! They made the whole experience simple and satisfying.David H.
Great service.Thomas H.
Horrible! This place is straight trash! Horrible servicebobby C.
Great place for pick upKeith G.
Rollie at this location could not have been more helpful. Helped me get my car off the trailer and helped me disconnect the trailer from my vehicle. Very Nice Guy Thank YouChris G.
Very friendly n helpfulgregg J.
We ran into some problems and couldn't bring back the truck the Sunday we were suppose to. I called and left a message saying I was sorry and it would be back the next day. I knew we would be charge just didn't think it would be 131.48 on top of the 89.95 we paid when we picked up the truck. They also didn't tell my husband what they were taking and I would have liked a receipt. Sorry we ran into a problem but don't like we had to lose that much money.norma D.
Very accommodating. Very good experience.Tami H.
#1 reason I'm reviewing is because The gentleman who rented me to truck was very friendly and accommodating. I'd rent again simply because of him. The truck was good, although the steering was a little "skating" could use a little maintenance maybe... But I've rented so much worse before too. Truck got much better mpg then expected.Gerald A.
Fast and easy and no stress which gets you to the moving part!chris S.
Rollie is great. He made sure he showed me the loading and unloading of the vehicle. Thank youCHRIS G.
Please give a proper headsup to the customer if you are changing the location to pick up the truck.An email or message would have been great.I got a voicemail which i check less frequent. I had a very bad experience while picking up the truck.Sravan K.
Location was a little further out of our desired pick up location - it ended up costing us $30 extra in mileageRobert P.
Great service, stay the sameKIM A.
The people I dealt with in Douglas we're great very helpful would recommend them to anyoneken N.
Great and curtious people there. Very cleanKim C.
I showed up early and was on my way in minutes.CHRISTOPHER S.
The service was excellent.gary A.