The guy at the desk could have been more friendly, although I was the only person in the office, he seemed irritated. When we waked outside he didn’t give clear instructions as to the steps for examining the the truck
LASHUNDA C
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duluth, GA 30096
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged $127.20 missing/damage fee after returning my U-Haul. There was no damage to the U-Haul, and the only things missing were the dolly and furniture pads that I had reserved and never received when I first picked up my U-Haul, which I had already reported to customer service. I immediately reached out to the email address provided on my receipt to inquire about the charged and have been ignored. So not only did I never receive the dolly and furniture pads I reserved at the first location, but now I'm getting charged for them being missing at the return location.
Brandon BVery easy and convenient, loved the 24/7 ride share.
Scarlett MWaited 30 min even if I made a reservation. Had 2 customers before me. As I return the truck, I put gas I was still charged $31.50 plus tax. Called store manager and Customer Service, no one is willing to help.
CHRIS JThe 1st truck cab was dirty (ashes and dog food) & the back smelled like fish. I was about to switch trucks 11 miles away and it was clean and no smell in the back.
BARBARA W