There was some confusion about whether I had returned the truck. I'm not sure how this happened as I physically handed the key to the truck to the person in the store and parked the truck where I found it.
SCOTT B
Providence Mailbox And Shipping Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duluth, GA 30097
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Customer Reviews
- 4.0 Average Customer Rating
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The Dropbox for keys should be placed in a more prominent location and made to be more obvious.
KEON GI returned the vehicle with the same amount of gas it had when I got it, and was charged to fill it up after. I had requested and paid for a utility dolly that I was ASSURED we be in the vehicle, as I have experienced this issue before, it was not in the vehicle and I did not get the charge removed from account.
Jay CThe service representative couldn't be bothered to mark the equipment as returned and we had to wait 20 min while no other customers were present.
Mark OEquipment was fine and performed as expected. Customer service and communication at this location needs improvement.
Jerry H