I think it’s ridiculous you charge an administrative fee for after hours return. The APP is horrible and not user friendly. Couldn’t find the link to fill in the after hours information you required. How convenient for you to just charge my visa the fee. Also, $1.10 km is also outrageous. I’ll think twice before renting a u-haul again.
ROSALIND B
STE Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duncan, BC V9L6W4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The unit was very loud running and it leaked and damaged some of our property, very disappointing.
RICHARD GStaff at this U-Haul location are particularly friendly and quick. It took maybe two minutes to pick up my truck. Great way to start a moving day.
RYAN JThe truck was clean for the most part although there was spilt coffee all over inside the passengers door. If I had been carrying a passenger with me then it would have been an issue. Attendant was friendly and curious and answered all of my questions.
GEORGE PMissing equipment. Truck was stuck behind other vehicles. Staff was rude, apathetic, and hostile.
Jonas B