Gentlemen was very pleasant to work with and was very helpful.
Jonathan C
STE Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duncan, BC V9L6W4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We booked the auto transport pick up to be in Victoria, but were forced to drive to Duncan to pick it up. Only to realize they had rented us a BROKEN piece of equipment. So after trying and failing to hook it up ourselves (because it was broken), we had to rush to a uhaul location in Victoria to ask for help. We almost missed our ferry. Once on the mainland it broke AGAIN and we had to visit yet another uhaul location on the mainland. Uhaul has the worst customer service imaginable and extremely incompetent employees.
Natalie SGood: Equipment was available, and charges were as expected. Poor: I was disappointed I wasn’t allowed to reserve the type of truck I wanted, despite booking months in advance. When I arrived at the lot, they had lots of stock, so not sure why that was. The van I was given was incredibly dirty, smelly, and had no gas at all. They did give me a $30 credit to get gas, which helped. If they had cleaned it, I would have probably given them 4 stars instead of 2.
ERIC JFriendly staff. Simple drop off process.
Richard SI called them and asked if they can book me a truck for sunday since they were closed during that day. when i get there, we cant pick up the truck, the app wont let mo go through, we stayed there for an hour, then we call customer service and found out that they book me on wrong date😔
Nino R