Trailer towed great, and got the job done. Staff member was friendly and helpful, 10/10 would recommend renting from this location.
JUSTIN R
STE Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duncan, BC V9L6W4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pick up and drop off and reservation was smooth and easy. The vehicle was quite dirty on the outside and inside the truck box was very dirty with Pine needles and dirt. I had to clean it out before I could use it.
SHANE HThere was a tire pressure warning light on the dashboard when I collected the truck. Instead of adding air (as should have been done)or at least manually checking the pressure, the attendant just said to "ignore" it. I pointed out that the tire was riding lower than the others, but again he simply blew it off, saying "it will get better when it warms up". I think both of these actions could have resulted in a catastrophic blow-out, but at the very least, it is causing significant premature wear on the tire, creating unnecessary repkacement costs. When is returned the vehicle, I again advised the attendant of the warning message, and he blew me off by saying "those TPMS are always failing" I think some additional training is in order for your staff.
RICHARD WJim was calm and collected under pressure due to your IT issues.
Brian HWas told that I could drop the rental trailer in the evening, instead of the following morning with no mention of a AFTER HOURS SERVICE CHARGE. I was BLIND SIDED, with this additional charge the following day. I never received a hard copy of the contract & had no knowledge of the fee until today, the day following the rental & return.
PAUL R