Day of my rental I had was sent to three different locations in order to locate the rental that was confirmed! Therefore, it cause me to loose time and double the rental price. Customer service was awful
MISTY T
Barrys Automotive & Wrecker Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Duncanville, TX 75137
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The agent was poor with customer service. This whole process was a nightmare. My original reservation was horrible. I scheduled the pickup for 3:30am, only to he sent to a location 20 minutes away. When I got there, they told me I wasn’t allowed rental til 8am. Neither the online reservation nor the phone agent specified. This was a horrible experience.
ARTHUR SProvide good service 👍
TONY FAttendant was very rude and nasty. Bad attititude the whole time, I will never be back. Zero on customer service!!!
DENNIS JThe owner was kind, patient and understanding
DUNCAN J