The girl was confused about us paying on line for the rental before tax's and didn't know that we had to pay her for that! Took a half hour to straitened out.
Trailer Rental & Towing in Dwight, ON at Muskoka Service Center
Moving to or from Dwight, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Dwight, ON P0A1H0 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Dwight, ON
Cargo trailers in Dwight, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Muskoka Service Center!
Utility trailers are perfect for towing large or oversize cargo in Dwight, ON P0A1H0. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Muskoka Service Center provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Dwight, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Dwight, ON online today!
Trailer and Towing Supplies
None of the information that we entered online when we â€œpre-registered â€œ online was in their system. Had to do it again. Central booking did not record when we had dropped off trailer on July 19, even though we phoned and they said they would. Your central system is not integrated well with all the locations.
After being sent an hour away from our requested pick up location in Gravenhurst and sent to Dwight, we were told we were being given an 'upgrade' to a bigger vehicle, despite no need for a bigger van. Although mileage was taken off and accounted for because of our extra drive, having a bigger van meant paying for more gas. And of course we had to pay to for our personal gas in our car to pick up the rental, and the extra 2 hours of our time to collect the vehicle. We were also shocked at the state of the van. It was absolutely not cleaned or prepped for us. I expected the van to be sanitized because of the Pandemic, but when I wiped the steering wheel, seat belts and handles the lysol wipes became brown with grime. Not impressed. There were also cigarette butts left inside and it smelled of smoke. There is no excuse for the equipment being dirty at this time, we were very uncomfortable.
Doug & Emily were most accommodating ;-) DWT
Rachel and her boss whet above & beyond to accommodate us during COVID 19. For example the gas station closest to their location was closed after 1:00pm so we could not get fuel to return the truck. Rachel asked her boss for guidance, and we came up with a great solution. Thank you Scott & Susan
Nobody was there and the mobile return process did not work. I have been charged for returning a tank empty which is not true. It was half full which is double what was required!!!
Service was great at this location. However, the vehicle I was to tow would not fit on the dolly that was recommended by the uhaul website. I returned the dolly and tried to get a refund but I was told by the regional manager. (no one at this location) I would only get half my money back as I had the dolly for the weekend before I discovered the dolly would not work with my vehicle. U haul should not have recommended a unit that would not work with the vehicle I said I would be towing. I gave all specs of the vehicle I was towing and still this dolly was recommended (the website) .The vehicle I was going to tow with the dolly is completely stock, not lowered, no low profile tires etc. The clearance needed where the tires sit in the dolly is 7 inches and the clearance of my vehicle off the ground is 6 inches. I would have to remove my whole front bumper in order to use the dolly. U-haul should come up with a better system to choice units before a costumer is out money for something that couldn't be used for its purpose.
The windshield washer fluid did not dispense. So it was hard to see out the window.
In a area with unreliable cell service drop off should not rely on texts and emails. I'm glad they didn't in my case. Thank you Muskoka Service!!!
Make sure all info about vehicle is accurate
Amazing customer service, would recommend to anyone up in the area needing uhaul services, thank you
your head boss for the area was suppose to call but i guess you guys don't care i rent lots from you guys but i think iam going to discount even your dean rep for north bay was rud to me to it all on file but can't belive no one called iam going to send a text to toronto in the states maybe they would care how your costumer gets treated
Great customer service. Would rent again from this location. Highly recommended.
Can't improve excellent communication and service
Everyone went out of their way to ensure we had the right size vehicle for the time we needed to move across three provinces. Thanks very much again for making this stressful time a lot easier!
The customer service I received on the phone regarding the location of the drop off was clear and expedient. She also sent a text confirming with the address and location. It would also be helpful if the address was actually on the contract, not just a phone number to call. Aside from locations, I am NOT happy with getting a bill for $0.90 today. Yes I was 2 miles over the distance on the contract however, I dropped off the vehicle on Saturday instead of Sunday; a U-Haul rep called me yesterday and confirmed my total was $534.49 AND I left more fuel in the tank than required - no credits or refunds were offered for either of these items plus my total charged has changed after YOUR agent already confirmed the amount. Do you think billing me an additional $0.90 is good business practice and a positive way to retain me as a client?
Keep doing what you're doing great service ??
Service was great, everyone was friendly.
best rental company I have rented from
Well done. No surprises.
I had drive extra 20 + miles to pickup the truck. Due to that dealer close to my house wouldn't bring in a unit for us to rent.
I reserved a 20' truck almost a month in advance to pick up in Huntsville ON. Days before my move i was told it was not available and offered a 26' truck but was told it was coming from Nova Scotia so they could not guarentee what time it would arrive exactly. I had movers booked to load the truck for 9am, so that timing would not work for me. I then had to drive a half hr away to Dwight (next closest place) to pick up a 15' truck. It was too small and so had to make two trips (3.5 hrs one way to the new house). When we dropped it off the starting km had been entered wrong so it took a while to sort that out. Overall my experience with UHAUL was very stressfull. I was told that a reservation is really more of a "request", so they wont guatentee anything until a day or two before. I like to know that everything is taken care if in advanced. This made everything feel a lot more last minute which it shouldn't have been. I did have some nice call centre reps to help, and the staff at the locations were very nice but it is a bad system overall. I will be usung a different company in the future.
2 days before was sent to wausaubene, ontario....no truck there, had to drive another hour and a half past to pick up truck that was smaller then what was reserved a month ago, for more money...Had to call 6 different people on phone,,,talked to Arizona, Edmonton, Winnipeg, Brampton...cant remember all the people and place...not impressed...a very, very sad experience...hopefully will never have to deal with them ever again!! Would NOT recommend Uhaul to anyone from this experience.
Dropped off the key before they were open