Extremely rude customer service this is my second time renting from that facility and it will be my last! Not customer friendly they had no concern regarding the rental they were not interested in helping very disrespectful rude. Major major lack of customer service!JENNIFER C.
Trailer Rental & Towing in El Cajon, CA at King Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in El Cajon, CA 92021
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The vehicle is in good working condition, however, a brake pad warning prompt appeared on the vehicle's display.KEVIN K.
I have never been so upset about service in my life. My reservation was messed with and changed 4 times. Prices and vehicles changed. I was already devasted with things in my life and to be treated with such disrespect. The truck wa filthy. I couldn't see out of the windshield. I found dried up left overs of burritos under the front seat. They charged my card with the full estimated charge before leaving the lot then changed the rate 3 times, depending who you talked to. I will never rent from Uhaul again. Piss poor service. Lousy trucks, lousy customer service. You should be ashamed of yourself to even ask for a review.CINDA J.
The trucks alignment was so bad it was really scary to drive that truck needs to be taking out of servicelawrence J.
When I picked up the truck he told me he changed my return location to open so I could return it to whatever uhaul site I wanted but that wasn't true.ANGEL W.
SÃºper, servicio excelente. Muchas GraciasJasson A.
The staff was very friendly and helpful and everything was amazing.Muayad S.
Cut down the .79 cent per mile charge. Way over priced. I will never rent from Uhaul again because it cost me $50 to use the vehicle 60 miles.robert D.
Clean rental equipment; widows, interior, have service done so service lite don't flash at renter.Daniel H.
Equipment had check engine light on and the exhaust was loud and carbon monoxide fumes were coming into the drivers cabin.m which gave us a headache and made us nauseous. The noise was so loud that we could not hear ourselves talking. The loading cab area smelled like Marijuana.Maggie R.
Very friendly service. Provided extra equipment at no additional charge. ie: dolly, blankets. My time was their concern, fast issue of my 15 ft truck. I was on my way as arranged prior to pickup. Go on line and complete requested information, saves time.DAWN K.
I messed up the date on my uhaul rental and the gentlemen at king market were able to help get me a truck that same day! Super helpful and efficient!Veronica C.
Cab needed to be cleaned. Oil change and low wiper fluid lights on.Luis G.
The owners, employees customer service was EXCELLENT. They were pleasant, warm and worked efficient and effective. No one loves moving, but I never thought which Uhaul comapny I would use until now! My moving truck location of choice right here! Highly recommendLisa G.
I returned the truck early. It would be nice to receive a small discount for early return. The truck was clean and easy to drive. I appreciate the ease of the rental.Stephanie P.
Unexpectedly great serviceCassandra M.
Very frustrating doing the self return the keys wouldnt fit in the drop box I was on hold late at night in a not so great neighborhood trying to complete the return.Cristine F.
Fast and easy!Mary T.
Fix the breaks . trailer breaks stayed on. The milage price at 1.19 a mile is way out of line. By the ti.e we were done just to dump trash it cost us around $500.00. No it isnt worth it to rent from you guys again For any reason.Lara G.
I scheduled to pick up the truck at Happy Car Wash in El Cajon. When I got there, the truck had been "missing" for over 3 days and a missing vehicle report filed. I was able to pick up a truck 2 miles down the road. I would have been nice to know this information before hand however I received another truck within 5 minutes. Very easy pick up and drop off.Kristina C.
The truck obviously hadn't been cleaned in months. The â€œonlyâ€ pickup location was 15 miles away from my home, so I paid for almost 40 miles when I was moving less than 5 miles away from my old place. Wtf is a safemove that costs an additional $14? There was never any mention of this until I returned the truck. I filled the truck with gas to where it was when I picked it up and still got charged more money for gas. Moving is a stressful situation under normal circumstances and this time was made worse by this BS from UHaul.Renae N.
Truck was dirty it even was covered with cobwebs. The people who helped me did give me the feeling that I mattered as a customer.Michael M.
Dear U-Haul Please make the vehicle available at the location I made the reservation for OR tell me in advance - not when I'm in line to get the Truck!!! Very disappointed in U-haul. Although the location I was detoured to was very good it was not the most convenient location for me and ultimately making my mileage more than I had planned on. Also, U-haul didn't inform me of the location change until I was in-line to pick up the truck, then having to go several miles down the road and exposed to more people during the pandemic - very disappointed as It was not a last minute reservation, made it several days in advance., . . Will consider different alternative next time.Linda D.
The crew who rented us the truck were excellent I would go back there every time I need a truck from now on please tell them thanks we appreciate itJan C.
Your online & app needs improvement It's frustrating, it's glitchy, it stops working and makes you repeat many processes unnecessarily. I would discourage any of my friends from using the online version I would tell them just to go in the store itself.Jason S.