Notice on this Rental Drop Off Location survey you have the subject: "Were the personnel helpful?" It was nice being able to do this transaction with a person available to us!
Mark H
Lyles Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Eagle Grove, IA 50533
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Front passenger tire was low. Attempted to put air in it and the valve inside the valve stem was stuck in, so all it did was leak more air. Called roadside assistance at around 5-6pm and they were not able to get someone to fix the tire until 10am the next morning, which was not acceptable customer service. I also gave them names of two places in the town that could fix the tire, but none of those options were used by roadside assistance. Uhaul should be able to do better than they did.
Paul vEasy to reserve. Truck was ready for us when we showed up. Friendly people.
EDWIN SThe address on the uhaul contract was incorrect. there was almost no space to leave the uhaul/trailer.
Ryan BDropped off after hours. I put my own lock the trailer as I didn't want the 2 dozen blankets left in an unlocked trailer. I would assume it would have been my dime if the blankets came up missing? Need to fix that potential issue. Place blankets, plugs, hitches etc. etc. into a secure box or some container for afterhours or Holiday drop offs.
Dale H