Our experience with Uhaul from beginning to end, was not a good one at all! I sure hope this gets in the right hands of a business that cares. Started with our pick up location changing to a run down sketchy non existing business location without a Uhaul in sight, not even a single car. Thinking we may have been given the wrong address we went down the road where we saw a Uhaul truck. We proceeded to follow directions via phone and was denied access over and over again. The people at the gas service station were not helpful at all and acted as if we were bothering them so we went to the biggest Uhaul place to get things straightened out in person. All information, reservations were confirmed & correct on his computer but I was still unable to login. He proceeded to talk to someone on the phone where she sent another link. We drive back to the place, and sure enough, it still doesn't work. The next hour and a half we spent on the phone with U-Haul trying numerous loginsÂ of which non worked - access denied. At this point, we are running extremely behind holding up our entire planning of driveingÂ 250 miles, not to mention our paid movers. We then were asked to go pick up at a completely different new location where we were able to take one of their trucks and deal with someone behind the desk. Ya! We are on the road now!Â BUT! That is not the end of it. On our way to return the truck a day earlier due to an upcoming ice storm, we were told that we had to return at a completely different location an hour away! I begged to let us drop it somewhere closer and even went to the original location to see if they could make it possible. Not the case. In order for us to make this happen, we had to have Roberta (client of why I rented the Uhaul to begin with) drive us to Eagle River, she is 87! This travel took double the time due to the road conditions, but we made it there. I can't tell you how disappointed i was in this entire process.Â There was roughly 4 hours of my time wasted, 4 hours of moving wages waisted, along with a lot of frustration & stress, and even unsafe situations.I don'tÂ know what I expectÂ to gain by this letter but I would certainly hope I could receive some compensation or refund because you are a reputable business.Please make sure this gets in the right hands, I am hoping for a follow up. Respectfully, Mardi Callahan--
Trailer Rental & Towing in Eagle River, WI at Gypsy Sisters LLC
Moving to or from Eagle River, WI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Eagle River, WI 54521 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Eagle River, WI
Cargo trailers in Eagle River, WI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Gypsy Sisters LLC!
Utility trailers are perfect for towing large or oversize cargo in Eagle River, WI 54521. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Gypsy Sisters LLC provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Eagle River, WI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Eagle River, WI online today!
Trailer and Towing Supplies
The attending UHaul worker was excellent on all levels. Engaging, helpful, courteous, and serviced above expectations. Excellent rep of UHaul . 'Poster child' employee. I would hire her!
Everyone at the location was kind very and helpful. Definitely would recommend UHAUL at this location.
wear a mask indoors to protect customers during a pandemic
Phenomenal people. Very knowledgeable staff, dealt with them a couple times and every time is excellent
Very friendly and knowledgeable staff
ty you michelle for all of your help
Clean the windshield. Give customer a quick tour of the vehicle to familiarize.
I was told to drop the truck in Eagle River, which was evidently the wrong place to go. But, it was handled very quickly and she did a great job. Thanks.
GREAT people to deal with!!!
The customer service and professionalism of the owners and staff here is second to none. I couldn't have had a better experience.
The women working at Gypsy Sisters were extremely helpful, kind, personable, and professional. I will definitely be using their U-Haul service whenever I need a truck from now on.
The â€˜sisters' were very friendly and helpful. I picked up the trailer on Friday, returned home on Sunday and called their office for help about the drop-off point. Very helpful, she said her phone is on all the time!
Great service. Trailer great condition. Thanks.
The Gypsy Sisters were awesome to work with and helped us start our journey out on the right foot. Thank you for making it so easy.
Internet in this area isn't good at all. Please allow locations to use any other options for returning equipment. The phone application didn't work when I brought it back. Very friendly and nice at both locations. Thanks Bryan
They did a great job! Very helpful, explained everything and were efficient. They made the process easy! I look forward to renting with them in the future.
very professional and helpful
Very friendly and helpful. I would rent again from them anytime!
Google maps sends you to a different location.
Nothing, everything went so extremely well that nothing needs to be improved.
Great customer service!!
Barb and Jackie were very helpful in renting a motorcycle trailer. They were very professional and made renting a trailer fast and easy.
It was perfect
Notify drop off location, that we are coming. The original drop off was closed. But the pick up location found another drop off location for us immediately. Very pleasant to work with.