I booked at a place in Coventry and last minute changed my pickup to East Greenwich which took me more time and also cost me another 40miles in cost and fuel. I don’t believe I should have to pay extra mileage when reserved and got changed last minute. When I got to the place also took me another 45 minutes because the person who rented before me never ended their trip. The guy at the place I had to pick it up was great and wasn’t any of his fault. He was great but not happy I had the extra time and cost when I reserved in Coventry and got changed last minute on your end to another town which added 40miles to my time and cost.
Michael M
Town Line Wine & Spirits
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Greenwich, RI 02818
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How U-Haul Reviews WorkCheck in process took forever and there was terrible service. Returning the truck was easy.
Jeffrey BGuy behind the counter complained that this was a liquor store not a car rental place. Cell service for self pickup was bad. I ordered and was charged for moving blankets and for a hard truck that was not given. I was also charged for 30 miles, I only drove less than 10 miles. The truck was fine, but there was a lot of dings and dents. I need to get another uhall to finish moving, but I wont be renting from here again.
Jon CGreat service, very friendly!!
DOUGLAS B