The only problem is I have experienced difficulty occasionally lifting my covered trailer of the trailer hitch when returned. Had to go get assistance from office staff. Maybe providing portable lifts in the return area would be helpful.
tim a
Glacier West East Wenatchee
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in East Wenatchee, WA 98802
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- 4.5 Average Customer Rating
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i don’t do referral's
Christopher KGlacier did not have a 15- foot truck to go with the trailer. So the regional office asked us to go to Cashmere to get a 20 foot truck--"the only one available nearby". We drove to Cashmere to get trailer then arrived at Glacier West to a lot with 3 20 foot trucks--"all rented out". We reserved our truck and trailer weeks in advance. Drove 20 miles one way and then 10 another way and took time out of our packing day. I asked the regional office if the gas we spent driving between could be covered, "no but you can have unlimited miles" (I already had those). Customer service on phone and at Glacier West was abysmal. In the future-- have the customer who is only getting a truck drive to Cashmere. Don't have the customer who is getting a truck and trailer drive all over town. Terrible terrible service. I do not recommend Uhaul.
LORI CVery friendly staff and hard working.
MASON PGiven misinformation from Assistant Property Manager. I asked and stated when I rented trailer that 8 days was not enough time for me to drive 3,000 plus miles. Find it a reasonably priced under $400.00 to travel across country, however having an extra three days local cost another $ 91.22 is not fair. I did check in when on Wednesday. U -Haul is the only game in America so….
DUANE C