Went to a smoke shop to pick up our uhaul and did all the paperwork and paid. Go to the truck and when I start it up a check engine light was showing. Reported to uhaul. They canceled the order and told me to go to another location to pick up another truck and that I would need to pay again. Previous order was issued a refund which takes up to 24 hrs. So I needed to pay all over again before my refund was finalized which was very inconvenient due to the cost of moving from one province to another without the uhaul. Over all the experience was poor due to the 1st uhaul not being properly inspected before being rented out to me. If it was and the check engine had been noticed would saved me a lot of time that I didnt have. Second location of pick up was fine. He gave me a newer uhaul and free upgrade. Which was way more then was needed.
CHRISTOPHER S
GS Helpers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5H0L9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The unit they gave me are leaking water inside the cabin and also passengers for the car is wet and some clothes at the back are wet. When i return it to the surrey the mechanic check it and he confirm that there’s a leak on the unit.
John BI've used GS Helpers many times. Service has always been great.
William VA++++++++
CHIA-HAO TCarry on
Pearl B