They didn't have our dollies ready and they didn't have ANY furniture blankets at all for us. We preordered 2 weeks in advance 4 dozen as it was a MUST for our move. The manger (or other employee) was basically yelling at us saying â€œnot his problemâ€. Another employee did phone another uhaul company (as per our request) to ask if they had any. We spent an extra 40 minutes dealing with this location. We then had to drive to another location to pick and and drop off the blankets (out of our way). We also were told we couldn't drop the truck off at the other uhaul. So we had to double everything. This took in total an extra 2 hours out of our moving day when we were already on a time crunch. We used uhaul 3 years ago and ran into the exact same problem. We will reconsider ever using uhaul again. Made for a very frustrating day. Very disappointed
Trailer Rental & Towing in Edmonton, AB at U-Haul Moving & Storage of Westside
Moving to or from Edmonton, AB? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Edmonton, AB T5M3M9 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Edmonton, AB
Cargo trailers in Edmonton, AB are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Westside!
Utility trailers are perfect for towing large or oversize cargo in Edmonton, AB T5M3M9. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Westside provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Edmonton, AB and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Edmonton, AB online today!
Trailer and Towing Supplies
Great people working here!
very helpful information, always check inside the trailer before towing to make suer it is empty.
Bailed us out of a tight spot.
Trucks interior dirty including inside windshield. Put in 15 l of fuel on 20 k trip didn't move gas gadge. Check engine light on and running very ruff. I was not changed for the fuel or cleaning
The truck drove dangerously
Very pleased with the staff at this location. I rented a vehicle as well as purchasing storage units from your auctionThe staff was very helpful it was a pleasure being there. On another note the location at Winterburne I will never go back to. Very bad stuff.
When I picked it up there was glass like someone broke a window but never cleaned it .. there was a cigarette burn on the passenger seat but didnt niyicebtill couolendays later cause noone was sitting there. Then I get a nasty message one morning saying bring back truck or well report it stolen . Like they never called me or nothing that's first ti me they tried calling me and me and roomate he was there an there guy told me Tuesday at 830. So I'm unsure what the hell went wrong but not cool X
Gavin and the team at this location made my rental experience both pleasant and effortless! Well done to the whole team! Many thanks!
Dust inside, where people can be sitting, please clean well every used
unit was definitely not clean upon pick up, pictures were sent on inspection, and im not sure why a pre check in ins required, i still stood in line for 20 minutes waiting to fill paperwork out, i thought that this is why we do the online process, seems redundant, and trying to call the location to tell them i was v=bringing back trailer a day early, and i sat on the phone for 35 minutes the 1st time, then got hung up on, then when i called backed, i sat another 30 minutes, until i pulled into the location with the trailer, to find employees outside smoking & leaning against the building, wow... a smoke is more important than a customer with a rental. what if i was broke down on the highway?? brought back 1 day early, and i still pay for 3 days rental....
The truck I rented was very dirty on the inside and out. The interior windows all had a greasy film on them. I had to clean it before I left the lot. I also had to clean the driver and passenger side mirrors. The truck looked as though it wasn't cleaned I. Awhile.
This is by far and away, the best UHaul in the city! Well done, again!
Vehicle maintenance is terrible! The first unit I received had to be switched out because a windshield wiper fell off. There were no spares at the location - despite this being a consumable item. The second unit had intact wipers, but they were incapable of clearing the windshield. This is a safety concern. In future, I will be looking at all other possible vendors instead of U-Haul.
They should really inspect the windshield wipes closely and replace them when needed over all my experience with uhaul was excellent
clean uo the side mirrors, that's all I can say.
I reserved 24 moving blankets at the same time as I reserved the trailer, but when I arrived to pick-up the trailer, 200 miles from my home, there were none available. The cost of the blankets was removed from my bill, but that didn't help my situation in an unfamiliar city. The counter person did check another nearby location, but they were also out. This was a mid-month move and to not have enough blankets available, especially when they were reserved in advance, is inexcusable. The customer service person at the location did what they could, but they have no control over the situation and they get to handle the frustration of the customer. For this reason, I would not recommend U-Haul.
Reduce the wait time as there was one agent at the desk and many customers lined up. Other than that good job for quick processing.
Have a separate desk for people who pre-order rental vechiles
The employees that I dealt were exceptional! All aspects of service were top notch. Sadly, while waiting I had to witness an unruly and very ignorant male customer tearing into and swearing at the young lady behind the counter. I felt very sorry for the Uhaul employee that had to deal with the creep. Thank you for the exceptional experience. Don Toth
The inside of the store appeared untidy and dirty. There was merchandise clogging the entire store creating an unwelcoming atmosphere. There was equipment littered everywhere around building. But, the young man that helped me with my truck, from when I first met him to when he took the truck from me at the end, was very helpful, knowledgeable, and showed great problem solving and customer service. He made up for my less than optimal rental experience. I wish I could remember his name so that he could get credit, but he was there at 13:45 when I picked up the truck and again at 18:30 when I dropped it off (if this helps find him).
When we arrived in Vancouver, we were charged 26.00 dollars for a truck wash. We were not told we had to wash the vehicle before returning. Also there was no washer fluid so we had to stop numerous time to put snow on the windshield while traveling through B.C. the staff at the Edmonton branch was fantastic. Those 2 issues were not pleasant
There is funny business going on at this location. Dishonest return agent (Ryan) tried to scare me into paying for damage that did not occur during my rental. Overcharged my visa.
Average overall rating was given as this location is very tight for maneuvering vehicles. The auto transport I rented had substantial gravel on the runways; this should have been swept off before it was rented.
Your customer service at the rental center was excellent, staff was quick, polite, and very friendly. I applaud their efforts. The only NEGATIVE I can comment on is the central reservation system is very ineffective, they arrange everything only to find out from the local facilities they do not have the equipment available. Serious improvement needed. Your online confirmation system is terrible I tried at least 6 times with no success. I was so frustrated I called the local rental center and they took care of me. While I was picking up my rental today another customer was there to pick up their truck they had confirmation numbers everything from the system, the local office had no record of the rental or the confirmation. Needs to be improved.