Thank you for wonderful customer service from all, special shout out to GM Daniel.
Tracey J | Overall ExperienceSelf Storage Units in Edmonton, AB, T5M3M9
U-Haul Moving & Storage of Westside
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkAt 8 am ish , Tue, Sep 8, 2026, we went the storage to get our stuff, a homeless person's bicycle and a dolly tied to the bike parked inside the entrance by the elevator. I am sure you can check your security camera. We couldn't see him except on the 2nd floor( that was where our room was), I heard someone doing something.
Agnes M | Overall ExperienceWe’ve had a storage unit here for over a year. And had major security issues last summer. To the point where we paid the monthly fee, and didn’t like to go in. People looked to be living in some of them, one person was literally smoking crack inside, and there were always people yelling. This year, we weighed our options around the city once learning we needed not only a bigger unit, but one for business needs… so we went in prepared for the worst and met Daniel. Daniel not only understood what we were looking for, and made the process as easy as possible, but the storage facility has never been cleaner, felt safer or easier to get in contact with someone should issues arise. Because of Daniel —I’ve recommended this facility to many more people in my network, and don’t see us moving out anytime soon. Please keep him! He’s turned the whole place around.
Liku M | First ImpressionsEverything was ok except for we found a new mouse litter in our storage. Please look into that. Thats why I said no to clean and well maintained
Manix T | Overall ExperienceNo one mentioned that to me so now I'm very disappointed
Donna T | First ImpressionsNot all staff we're friendly.
Brandy P | Overall ExperienceThere were a few hiccups with the reservation, but the staff were pleasant, even though there was a problematic customer at another counter, they were professional and extremely helpful to me
Trevor B | Online Move InI am still owed two months of free storage that nobody has compensated me with
Darcy H | Overall ExperienceVery helpful and kind. Stressful move but the guy that helped me was great and accommodating.
Sharon M | Overall ExperienceI have a one more th free. But i got a email saying I'm behind when I just got it.
Savona J | First ImpressionsSuper friendly staff answered all my questions very good service . I always rent from UHaul for my moving needs .
Richard S | First ImpressionsDavid B. is amazing! The store was so busy, yet he sat down with me and helped me workout the best storage size solutions for my needs. I sure hope you can hang on to him!
Suzette M | First ImpressionsIncredibly clean storage units. Great experience all around.
PAULA D | Overall Experiencegood customer service and friendley
Tamiru K | Overall Experience